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Southern Chevrolet

Chesapeake, VA

4.3
2,383 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Chevrolet Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3412 Western Branch Blvd

Chesapeake, VA

23321

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Showing 2,383 reviews

November 03, 2026

My truck was there for 3 days. I was told it could be ready the day I brought it there. The next day I was told it would be ready by 1pm. I never got a call saying otherwise. I had More

by wills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marty Bryant
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2026 -

Southern Chevrolet responded

We regret the inconvenience caused by the delays and lack of updates during your truck's service. We are committed to improving our communication and service quality. Please feel free to email us at socialvce@drivingsouthern.com with your contact information and our manager will contact you shortly to address your concerns.

October 30, 2026

I love coming to Southern Chevrolet! They are my go to shop. Everyone is very friendly and helpful. More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Scites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2026 -

Southern Chevrolet responded

Jess, we're delighted to hear that you enjoy visiting Southern Chevrolet! It's great to know our team's friendliness and helpfulness make a difference. We appreciate your trust and look forward to serving you again.

October 30, 2026

They fixed my car in the time they promised They were professional and kind and fair More

by Cgtutner50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Misjak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2026 -

Southern Chevrolet responded

Thank you for your kind words! It's wonderful to hear that our team met your expectations with professionalism and fairness. We value transparency and reliability in our service. We hope to serve you again in the future!

October 30, 2026

I absolutely love the dealership they take such good care of your vehicle ?????? And the employees are so nice More

by VERONICA7267
Recommend Dealer
Yes
Employees Worked With
It was the ladies in Express Lane they was so nice and sweet
Oct 30, 2026 -

Southern Chevrolet responded

Veronica, thank you for your wonderful feedback! We're thrilled to hear that you love our dealership and appreciate our team's care and friendliness. We look forward to welcoming you back for more quality service.

October 29, 2026

Nice and fast service She was professional and service was fast. She was professional and the service was quiet fast. It took 45 minutes for a oil change. Not bad. More

by damoncaldwell40
Recommend Dealer
Yes
Employees Worked With
Megan scites
Oct 30, 2026 -

Southern Chevrolet responded

Damon, thank you for the wonderful review! We're pleased that you found our service fast and professional. Your satisfaction is important to us, and we aim to maintain our standards of expertise and reliability. See you next time!

October 29, 2026

The oil change went well but I thought they did a 27 point inspection. My tires were still under pressure when I checked the pressure. More

by jeffreyhale65
Recommend Dealer
Yes
Nov 02, 2026 -

Southern Chevrolet responded

Jeffrey, we're sorry for the oversight with your tire pressure. Please feel free to email us at socialvce@drivingsouthern.com with your contact information so our manager can reach out to you to address this matter. We value your feedback and are dedicated to providing quality and reliable service.

October 28, 2026

Don't understand why it takes so many days to run a diagnostic test. They damaged my car trying to break into it when the battery died. Seems like the dealership would have a back up or secondary way t More

by Ehpauler
Recommend Dealer
No
Employees Worked With
Started with Marty, ended with saphire
Oct 28, 2026 -

Southern Chevrolet responded

We're sorry for the trouble you experienced with the diagnostic process and the damage to your vehicle. Please feel free to email us at socialvce@drivingsouthern.com with your contact information and our manager will be in touch to discuss your concerns further. We strive for transparency and quality in our services.

October 28, 2026

Came in for annual inspection was told it would be 5 hours so requested a courtesy ride had a little confusion checked on the ride and was told I could just wait as my car was next on queue. So overall More

by torain67
Recommend Dealer
Yes
Employees Worked With
Saphyre
Oct 28, 2026 -

Southern Chevrolet responded

Thank you for your feedback! We're pleased that your inspection was completed in a timely manner. We appreciate your understanding and are committed to providing reliable and efficient service. We look forward to serving you again!

October 28, 2026

The service was ok but the wait is too long. Also they left out one of the issues that I brought in my vehicle for. More

by LOCJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saphyre Garbett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2026 -

Southern Chevrolet responded

Thank you for your review. We're sorry for the wait and for not addressing all your vehicle's concerns. Our team is committed to improving our service and ensuring a more satisfactory experience next time.

October 27, 2026

Wonderful Service The Quick Service Writer was very easy to work with and very rewarding More

by CARTERBILLY1
Recommend Dealer
Yes
Oct 28, 2026 -

Southern Chevrolet responded

We're delighted to know you had a wonderful experience with our Quick Service Writer. Your satisfaction is our priority, and we appreciate your kind words. We hope to see you again for your future service needs!

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