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Southern Chevrolet

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.3
2,287 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Chevrolet Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3412 Western Branch Blvd

Chesapeake, VA

23321

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Showing 2,287 reviews

September 02, 2026

Smooth and effective Great communications with prompt and professional service got my vehicle done in a highly acceptable time More

by tburb
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
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September 02, 2026

Smooth and efficient Friendly staff comfortable customer lounge clean service lane quick assistance given great repair explanation More

by tburb
Recommend Dealer
Yes
Employees Worked With
Ray
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August 31, 2026

They found the car that I wanted at a dealership in North Carolina and drove it here to me More

by laurieannebaden
Recommend Dealer
Yes
Employees Worked With
Kala but she doesn't work there anymore
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Sep 01, 2026 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 31, 2026

Stephen was very knowledgeable and professional. Top notch service rep I appreciated his attention to detail when it came to my service needs More

by Deff72
Recommend Dealer
Yes
Employees Worked With
Stephen Harvellat
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Sep 01, 2026 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 31, 2026

She was pleasant , listened to me concerns then was helpful in coming to a rational solution. More

by Dantmmac
Recommend Dealer
Yes
Employees Worked With
Nancy Gennarelli
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Sep 01, 2026 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 28, 2026

Okay ? ? Everything was great and my issues were solved with no problems. Everything was okay! More

by cswain
Recommend Dealer
Yes
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Aug 31, 2026 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 28, 2026

Nancy is always a pleasure to work with. She is kind and professional. She is my go to for Chevy needs for my fleet More

by CAITLIN.H.STITZ
Recommend Dealer
Yes
Employees Worked With
Nancy
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Aug 31, 2026 -

Southern Chevrolet responded

We appreciate your continued loyalty and support!

August 26, 2026

Appointment was scheduled for 10:30am I arrived at approximately 10:09 am Did not receive my vehicle until approximately 3:30pm as a waiting customer. Services performed tire rotation and Virginia sta More

by AAL1980
Recommend Dealer
No
Employees Worked With
Megan Scites
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Aug 26, 2026 -

Southern Chevrolet responded

Good afternoon. I would like to talk to you about your recent experience at our store. My name is Steve Santomieri, and I am the General Manager. I can be reached at 757-233-8135. I want to get anything from the previous visit straightened out for you as well. I look forward to hearing from you.

Aug 26, 2026 -

AAL1980 responded

Good afternoon Steve, I received a call from Jim just a bit ago and the charging from my June service which will be refunded to me and documented with the maintenance plan and warranty I have on the truck. I was assured the issue of being a waiting customer for the long duration would be addressed on his end saying my next service visit I will not experience these issues. Give me a call at your convenience as being the General Manager, you have greater issues.

Aug 26, 2026 -

Southern Chevrolet responded

We apologize for the inconvenience caused by the wait time and the incomplete service. Your feedback is important to us, and we are committed to enhancing our service quality. Please email us at socialvce@drivingsouthern.com with your contact information so we can follow up with you. Thank you for your understanding.

Aug 26, 2026 -

AAL1980 responded

Good evening all, I must commend the leadership at Southern Chevrolet for the timely responses and addressing of my issues and concerns. I received a call from Steve (GM). We discussed the issues referenced above and my experiences and expectations. Going forward I WILL CONTINUE using Southern Chevrolet as my servicing dealership. To their credit there were issues with my maintenance plan and warranty that added to delays and me being charged previously for covered items. I have been assured these issues will be rectified and my next and future service appointments will be completed in a timely manner. I have been advised if I feel otherwise I have direct contact to those who can remedy the situation. Thank you again for the timely response from both Service Management and the General Manager himself to address the concerns and remedy the issues.

August 25, 2026

With an appointment there was a 2 hour wait for an oil change. People with state inspections were in and out More

by eset842757
Recommend Dealer
Yes
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Aug 26, 2026 -

Southern Chevrolet responded

We apologize for the wait time you experienced. We are dedicated to improving our service process and appreciate your feedback. Please email your contact information to socialvce@drivingsouthern.com so our management can get in touch with you.

August 25, 2026

It’s a great dealership altogether nice clean shop with Ppl was very nice. They always asked me that I want war or is there anything they could do for me? I just enjoy the atmosphere cause was nice and cle More

by genniebrown1961
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis "Tony" Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Lemoine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2026 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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