Southern Buick GMC Greenbrier

Service was fast and efficient however, would request that the next time the service manager has an issue with an employee or reprimanding an employee, please do it in an office where customers are not p that the next time the service manager has an issue with an employee or reprimanding an employee, please do it in an office where customers are not present. More

My service advisor Dekwan Millerat has been such a tremendous help every time I come get my car serviced tremendous help every time I come get my car serviced More

Great. response. Friendly service. Just Made me feel Comfortable Dealership. was very professional And I did like the cover on the seat and the Mat on the f response. Friendly service. Just Made me feel Comfortable Dealership. was very professional And I did like the cover on the seat and the Mat on the floor also. More

My experience was great. They were able to see my car in service way quicker than originally expected and they were easy to work with considering I still my warranty. They were able to see my car in service way quicker than originally expected and they were easy to work with considering I still my warranty. More

0 out of five stars if possible. I would go out of my way to convince anyone not to give this dealership business. It’s been nothing but a hassle every time I’ve had my vehicle in th I would go out of my way to convince anyone not to give this dealership business. It’s been nothing but a hassle every time I’ve had my vehicle in their service department. My not even three year old truck that I bought there has also been inoperable and towed three times and it’s a 2022 bought new. Dealership has absolutely terrible customer service from the bottom to the top, all the way to the general manager. Buying my vehicle there has been the worst mistake I’ve ever made. More

Ms. Grier in car rental and Antwan in service are exceptional. Gave me great service and kept me notified on the status of my truck. exceptional. Gave me great service and kept me notified on the status of my truck. More

The advisors need to re trained here. The office is all over the place and no one knows what is going on. Say in the waiting room for 3 hours finally went to ask about why my car was stil The office is all over the place and no one knows what is going on. Say in the waiting room for 3 hours finally went to ask about why my car was still not done it was yet to be done when I had an appointment. They some how mixed my car up with another customer just make them even more incompetent. Will not be back here. More

The recall was done quicker than I expected. The expedience was truly appreciated. The teamwork was noticeable. The expedience was truly appreciated. The teamwork was noticeable. More

prior to this service (oil filter change) only the Kia was in service dept over 10 days for a recall. no updates had to keep calling. Same with GMC terrain service. over 6 days before done. Looking for a was in service dept over 10 days for a recall. no updates had to keep calling. Same with GMC terrain service. over 6 days before done. Looking for a less busy location to take cars. i understand workers have no control of lack of staff but poor customer service updates are no excuse. rating only for oil filter change service only. More

I love my Forte 🤗💕 Drives smooth and quiet 🤗💖💕 customer Service is easy and quick. Not a single problem since I bought it. I wished I brought a bigger one tho 🤗 customer Service is easy and quick. Not a single problem since I bought it. I wished I brought a bigger one tho 🤗 More