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Southern Buick GMC Greenbrier

Chesapeake, VA

3.9
3,477 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach. When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More! We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard. Before You Buy, Give Southern a TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 3,477 reviews

July 06, 2026

If you're reading this, run. Run far and fast away from this god awful business. Customer service is horrendous! They say free oil changes for life, but don't tell you how they s More

by adamredtriplett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Owens
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Lloyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hunt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabrielle Wylie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2026 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 04, 2026

Very efficient and quick service. I checked my car in and it was was ready to pick up quickly. More

by Jordanthomas1552
Recommend Dealer
Yes
Employees Worked With
Winston Whitehurst
Jul 07, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 04, 2026

Agreed to fix the AC but but it was never done and I am paying for it More

by Emmanuel
Recommend Dealer
No
Employees Worked With
Idk. AC still not cooling
Jul 07, 2026 -

Southern Buick GMC Greenbrier responded

Emmanuel. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 03, 2026

Really good treatment Workers were kind and patient with us and helps with everything we needed More

by jjma0129
Recommend Dealer
Yes
Jul 07, 2026 -

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 03, 2026

Great customer service and didn't wait long for my car to get fixed The lady was great at communicating the length of which the service would take More

by melendeztania3422
Recommend Dealer
Yes
Jul 07, 2026 -

Southern Buick GMC Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 02, 2026

Everyone was very professional The app was very helpful and the lounge was clean Outstanding job More

by Stevenleist
Recommend Dealer
Yes
Jul 03, 2026 -

Southern Buick GMC Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 02, 2026

Excellent customer service, excellent auto inspection and service, as usual. Very appreciated. Also, nice bldg upgrade. More

by ladyloc01
Recommend Dealer
Yes
Employees Worked With
Kimberly Meek
Jul 03, 2026 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 02, 2026

Schedule service for kia recall Check in needs improvement. Communication with Rebecca was great No More

by Walker.joey
Recommend Dealer
Yes
Employees Worked With
Rebecca
Jul 03, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to provide us with this feedback.

July 02, 2026

Good. Was told tires were rotated but not sure if they were Other than that was in and out in a reasonable time More

by SHORTYROCK82
Recommend Dealer
Yes
Jul 03, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 01, 2026

I recieved prompt feedback when vehicle was dropped off for service. Rep also was very courteous and helpful. More

by stacylstarks
Recommend Dealer
Yes
Employees Worked With
D. Millerat
Jul 03, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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