Southern Buick GMC Greenbrier

Always professional and friendly! Great customer service representatives and technicians Excellent service when you need it Great customer service representatives and technicians Excellent service when you need it More

The manager that took care of my problem Bret was very professional listened to to my problem came up with a solution, that was more then acceptable by my standards a true asset to Southern Buick because professional listened to to my problem came up with a solution, that was more then acceptable by my standards a true asset to Southern Buick because of him I will get my next car through Southern Buick. More

Had lifters and push rods repaired on my 2017 Gmc had a great experience my vehicle has been repaired. Im very satisfied and no issues so far. Service advisor Kimberly M. did a outstanding job keeping me great experience my vehicle has been repaired. Im very satisfied and no issues so far. Service advisor Kimberly M. did a outstanding job keeping me informed on the status of my vehicle while in service. She's very professional, knowledgeable, courteous and if she wasn't sure of an answer to my questions she would find out and alway called back to follow up on the issue. West the service manager/Operations manager is Superb he is very professional, knowledgeable and a real go getter. Took time out of his busy day to assist me with issues that arose via the extended warranty company. The GM Brett is professional, welcoming to discuss any issue with and a great leader at Southern Gmc. Overall I had a great experience my vehicle has been repaired and serviced. Im very satisfied and no issues so far. More

No one called me to let me know they had to order parts for the recall. I called at about 4:30 pm getting the robot. Then right after that I got a text that said my car is ready. for the recall. I called at about 4:30 pm getting the robot. Then right after that I got a text that said my car is ready. More

Was there for 6 hours. Was informed for long wait and it seeming like time was wasted. Was asking issues of car and wasn't clearly communciayedat communicated at all. Was g Was informed for long wait and it seeming like time was wasted. Was asking issues of car and wasn't clearly communciayedat communicated at all. Was given a hard time. This is the first time in 3 years I have ever had this problem. Usually get my car serviced on weekends. Never had a problem until two weekends ago. More

He was very attentive, and kept me informed about what was going on Very satisfied was going on Very satisfied More

There was a small hiccup with the service time and communication but my service writer took care of me. communication but my service writer took care of me. More

I was given the wrong number to check on my extended warranty. That forced me to make a appointment. Which ended up charging for the diagnosis. warranty. That forced me to make a appointment. Which ended up charging for the diagnosis. More

Service has gone downhill since buying our new car 3 yrs ago. They do the bare minimum now. ago. They do the bare minimum now. More

Very professional, caring, reliable, honest Thank you for the outstanding experience at your dealership. From start to finish, the process was excellent. The staff was honest, reliable, and professional, mak the outstanding experience at your dealership. From start to finish, the process was excellent. The staff was honest, reliable, and professional, making me feel comfortable and confident throughout. I truly appreciated the transparency, exceptional customer service, and willingness to answer all of my questions. Thank you for making this a positive and stress-free experience. I highly recommend your dealership to anyone looking for a trustworthy place. More