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Southern Buick GMC Greenbrier

Chesapeake, VA

3.9
3,475 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach. When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More! We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard. Before You Buy, Give Southern a TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 3,477 reviews

August 01, 2026

My experience with the service department and it's service is above and beyond Wonderful and outstanding More

by MRHAILESJASON
Recommend Dealer
Yes
Employees Worked With
Bink
Aug 06, 2026 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 01, 2026

It started off rough morning team saw me and talked to me to drop my key in the drop box at 7am no one got it from the Dropbox I called twice no call back. Went up to the dealership at 1:30 first guy was rud More

by Ladylaprece
Recommend Dealer
Yes
Employees Worked With
Kim
Aug 06, 2026 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 30, 2026

Professional yet personable and friendly. D'Andre listened to his customers and went above and beyond to ensure a satisfied resolution for all. More

by tbdavis1
Recommend Dealer
Yes
Employees Worked With
D'Andre
Aug 06, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 30, 2026

Why do you have open appointments if you can’t perform service on a vehicle for 3-4 days. No communication, don’t answer phones, absolutely the worst service I have ever experienced. I had to call to get More

by Willia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The two ladies that work the desk in service department are the worst
Aug 06, 2026 -

Southern Buick GMC Greenbrier responded

Willia. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 30, 2026

I dropped my vehicle off one week and was called and told it was ready 6 days later. I picked the vehicle up and the issue was still there because my vehicle was never driven to get a proper diagnosis. I end More

by Dyneshia93
Recommend Dealer
No
Aug 06, 2026 -

Southern Buick GMC Greenbrier responded

Dyneshia. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 30, 2026

They are extremely friendly and professional. The service writer was awesome as well. I completely trust them with my vehicle. More

by Wrightfamily7817
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
Aug 06, 2026 -

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 29, 2026

Excellent service They provided excellent service. The young man was very very helpful and they were courteous and they did everything in a timely manner. More

by ANTHONYCOLON47
Recommend Dealer
Yes
Employees Worked With
Don't remember his name the young black male with the dreads
Aug 06, 2026 -

Southern Buick GMC Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 29, 2026

Fast and highly respectful team you got there. Very polite and to the point. Thank you. More

by Jonesv76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2026 -

Southern Buick GMC Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 29, 2026

Very Clean, Chris very informative, and Car Service very helpful when questions asked. Perfect dealership to shop More

by Myjourneywdl55
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 06, 2026 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 29, 2026

The basic service took more time than I would have liked but they were good and communicated what they were doing and what they recommended. Overall, I’m satisfied with their service. More

by jeremiahfarwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly in Service was outstanding!
Aug 06, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to provide us with this feedback.

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