Southern Buick GMC Greenbrier
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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My car was in for a battery issue- turns out it just needed a new 12v. That took SEVEN days and the only communication I got, I got when I reached out. (Sidenote- The AI phone system is AWFUL). I was le needed a new 12v. That took SEVEN days and the only communication I got, I got when I reached out. (Sidenote- The AI phone system is AWFUL). I was left with no transportation for a full week. More
Made a waiting appointment for oil change and recalls. Took 4.5 hours. What is the point of making an appointment? Service advisor was excellent....wait was UNACCEPTABLE and this was not the first time. Took 4.5 hours. What is the point of making an appointment? Service advisor was excellent....wait was UNACCEPTABLE and this was not the first time. More
Got me checked in for the diagnostic and was able to repair the same day. I waited at the dealership and was kept well informed of the status of my vehicle. repair the same day. I waited at the dealership and was kept well informed of the status of my vehicle. More
Communication is not a strong indicator for this place. Didn’t let me know how long they would have my car. Didn’t call me when the parts were in. My husband called to ask a question and no one ever cal Didn’t let me know how long they would have my car. Didn’t call me when the parts were in. My husband called to ask a question and no one ever called back. I would like a call back to formally complain More
Oil change. I confused my time of arrival. I'm 76 years old. I was late. I was politely told that I would probably have a longer wait time but my car could be se I confused my time of arrival. I'm 76 years old. I was late. I was politely told that I would probably have a longer wait time but my car could be serviced. More





