Back

Southern Buick GMC Greenbrier

Chesapeake, VA

3.9
3,430 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach. When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More! We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard. Before You Buy, Give Southern a TRY!
Contact Dealership

1300 South Military Highway

Chesapeake, VA

23320

Directions

By Type

Showing 3,430 reviews

October 16, 2026

Not responsive stated he would provide details but i had to call and ask for details. More

by Sap2sap1
Recommend Dealer
No
Employees Worked With
Scott
Oct 19, 2026 -

Southern Buick GMC Greenbrier responded

We regret the communication issues you encountered. Please send your contact details to social@southernbuickgmcgreenbrier.com so we can address this promptly. Your feedback is important to us as we work to improve.

October 16, 2026

Always helpful and friendly. Everything is explained well and all my questions are answered quickly More

by Trooluv54
Recommend Dealer
Yes
Employees Worked With
Krisy in service
Oct 16, 2026 -

Southern Buick GMC Greenbrier responded

We appreciate your positive review! It's fantastic to know that our team was able to assist you effectively and with friendliness. We strive for transparency and quality in all we do. We look forward to your next visit!

October 15, 2026

Good service. Don't like AI scheduling. Ready good service. Really don't like AI scheduling Pam. More

by TPRICE7
Recommend Dealer
Yes
Oct 16, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your feedback! We're thrilled to hear you appreciated our service. We value transparency and expertise, and we're always looking to improve. We hope to welcome you back soon!

October 14, 2026

My car was in for a battery issue- turns out it just needed a new 12v. That took SEVEN days and the only communication I got, I got when I reached out. (Sidenote- The AI phone system is AWFUL). I was le More

by lacy.krell
Recommend Dealer
No
Employees Worked With
Josh Standardat
Oct 15, 2026 -

Southern Buick GMC Greenbrier responded

Lacy, we apologize for the delay and communication issues during your vehicle's battery service. A manager will contact you to address your concerns. We appreciate your feedback and are committed to improving our service experience.

October 14, 2026

Made a waiting appointment for oil change and recalls. Took 4.5 hours. What is the point of making an appointment? Service advisor was excellent....wait was UNACCEPTABLE and this was not the first time. More

by Ahu19891
Recommend Dealer
No
Employees Worked With
Not the service advisors fault
Oct 14, 2026 -

Southern Buick GMC Greenbrier responded

We're truly sorry for the long wait you experienced. We appreciate your feedback and are working to enhance our scheduling process. Please feel free to email us at social@southernbuickgmcgreenbrier.com with your contact information and our manager will contact you to discuss your experience. Thank you for acknowledging the excellent service from our advisor.

October 14, 2026

Got me checked in for the diagnostic and was able to repair the same day. I waited at the dealership and was kept well informed of the status of my vehicle. More

by dxallen0
Recommend Dealer
Yes
Employees Worked With
Antwann Parr
Oct 14, 2026 -

Southern Buick GMC Greenbrier responded

We're glad to hear that you had a seamless experience with us. Ensuring that our guests are well-informed and receive prompt service is important to us. Thank you for choosing us, and we hope to assist you again soon!

October 14, 2026

Communication is not a strong indicator for this place. Didn’t let me know how long they would have my car. Didn’t call me when the parts were in. My husband called to ask a question and no one ever cal More

by Norronda Spitzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service/ parts/ maintenance department
Oct 14, 2026 -

Southern Buick GMC Greenbrier responded

Norronda, we're sorry to hear about the communication issues you experienced. A manager will reach out to you directly to address your concerns. We are committed to improving our communication and ensuring a better experience in the future.

October 14, 2026

Oil change. I confused my time of arrival. I'm 76 years old. I was late. I was politely told that I would probably have a longer wait time but my car could be se More

by GHMOTIVATE
Recommend Dealer
Yes
Employees Worked With
Kim
Oct 14, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your kind words! We're pleased that our team could accommodate your oil change despite the timing issue. Your satisfaction and our commitment to quality service are our top priorities. We look forward to welcoming you back!

October 13, 2026

Everyone was pleasant and offered to assist in any way The experience overall was great More

by coleesonwheels
Recommend Dealer
Yes
Employees Worked With
Keith and Kimberly
Oct 14, 2026 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 13, 2026

Service was great And the service was done in a timely matter Keep up the good work More

by tammie.holland2021
Recommend Dealer
Yes
Oct 14, 2026 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!