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Southern Buick GMC Greenbrier
Chesapeake, VA
1,579 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,579 reviews
June 06, 2025
Poor communication. I was given a name & number to contact with questions & that person was off that day. No one returned calls. When I did finally speak with someone, I was given a name & number to contact with questions & that person was off that day. No one returned calls. When I did finally speak with someone, I was told all recalls were being completed (went in for 1 voluntary recall because other recall had parts backordered) but thought it would late the following day when car would be ready. Got call mid-morning following day to pick up car but couldn't due to work since we had orginally made plans to pick car up early morning. When picked car up, 3 of 4 recalls were done. One still needed parts to be ordered. Not sure why I was told all recalls were being completed. We only had received notice of 2 recalls, not 4. More
by natalier1
Verified CustomerEmployees Worked With
N/A
June 06, 2025
Service department does not have their act together. Dealership sold me the extended warranty when I bought the car. When I bought it the warranty salesman told me I was covered if a rock hit my windshi Dealership sold me the extended warranty when I bought the car. When I bought it the warranty salesman told me I was covered if a rock hit my windshield and it needed to be replaced. That happened and the windshield cracked 3/4 the way across the windshield. They pulled out the fine print that said only a crack 6” or less was covered. Once Southern Kia has your warranty money, they don’t want to cover anything!! Totally unsatisfied with the service department. They don’t have their act together. More
by BRINKACBOB
Employees Worked With
June 06, 2025
I went there on a Friday for a recall on my Kia. The system they use for the recall was down and wouldn't be back up until that Monday. I ended up leaving my car there over the weekend but Rebecca w The system they use for the recall was down and wouldn't be back up until that Monday. I ended up leaving my car there over the weekend but Rebecca was very helpful and made sure to update me every step of the way More
by camarrasanford
Employees Worked With
I only remember speaking with Rebecca Doer
