Southern Buick GMC Greenbrier

It was a great experience as always I really appreciate how im treated when I come to Southern Kia how im treated when I come to Southern Kia More

Everything was done and completed in a timely manner. The workers at the front desk were knowledgeable and informative as always The workers at the front desk were knowledgeable and informative as always More

The service department at this dealership is chaotic and unorganized. They have not set my scheduled appointments before, and luckily can fit me in even though I have to wait for a long time. They have char unorganized. They have not set my scheduled appointments before, and luckily can fit me in even though I have to wait for a long time. They have charged me for services covered under my warranty. Because of this department, I will never buy another car from this dealership. My mother also recently bought a car from them and has the same experience. More

I was setting up my oil change appointment through text message with someone named Josh. I thought my appointment was booked based on the message. However, when I arrived, I had no appointment scheduled. I message with someone named Josh. I thought my appointment was booked based on the message. However, when I arrived, I had no appointment scheduled. I had traveled 3 hours from out of town. Dekwan still added my vehicle to his schedule and completed my oil change. Please make sure whoever is texting to schedule appointments does them correctly. More

I didn't have a scheduled appointment, and the service representative informed me of the wait time, which was very helpful. The lounge was clean and accommodating. Overall, as always, it was a great exper representative informed me of the wait time, which was very helpful. The lounge was clean and accommodating. Overall, as always, it was a great experience. More

Chris was very pleasant and helpful through the entire process. Chris was very helpful showing me the interior features. process. Chris was very helpful showing me the interior features. More

I was a Perry Buick Customer and when they closed I received a letter from Southern welcoming me as a customer to receive free oil changes and state inspections for life. However each time you employ received a letter from Southern welcoming me as a customer to receive free oil changes and state inspections for life. However each time you employ new customer Reps in your service department they harass me and threaten that I am not eligible for these services since I did not buy my vehicle from Southern. I have been bringing my car to Southern since 2019 and getting my oil changed and inspections. Fortunately I have not experienced any problems with my 2015 Encore so I have not had the need for another services from you service department. I hope you will continue to honor the promise you extended to Perry Buick Customers More

A very good experience, all people l was treated with the utmost respect. Good interaction. utmost respect. Good interaction. More

Experience was good just expected a more thorough inspection and suggestive services for my 2010 Chevy Colorado inspection and suggestive services for my 2010 Chevy Colorado More

Friendly Attentive, respectful, and prompt The front desk representative was friendly, attentive, respectful, polite, and prompt. representative was friendly, attentive, respectful, polite, and prompt. More