Southern Buick GMC Greenbrier

Customer service advisor Mr. David Reese provided exceptional customer service. As soon as I walked in the door, he was there to greet me and start the process for an express oil David Reese provided exceptional customer service. As soon as I walked in the door, he was there to greet me and start the process for an express oil change! I received a text message stating who to contact if I had any concerns before I sat down in the waiting area. I greatly appreciate the exceptional service that was completed in a very timely matter! Thank you Mr. Reese & service tech Mr. Roberto Adams. Great teamwork makes a very happy customer! So once again, thank you very much For a great experience! More

Service advisor was courteous and informative. Not a long wait since state inspection was approx 90 minutes. Not a long wait since state inspection was approx 90 minutes. More

Was quoted 336. 61 for battery replacement when I got there the paper said 400 and change when I got final total it was $510. When I inquired about warranty, the guy 61 for battery replacement when I got there the paper said 400 and change when I got final total it was $510. When I inquired about warranty, the guy shrugged his shoulders. I asked if there was a warranty and was advised it’s like a year and then prorated for like 3 years. There was nothing in writing and no one seemed to care that there was a concern about warranty on a $500 battery replacement. More

Very polite and professional service. I made an appointment and everything turned out great. The coffee machine had great coffee for the weather. I made an appointment and everything turned out great. The coffee machine had great coffee for the weather. More

Great service and experience every time. The service reps are very knowledgeable and kept me informed every step of the way. The service reps are very knowledgeable and kept me informed every step of the way. More

Much better experience this time. Customer service guy was polite & friendly. Car was ready in about two hours. Customer service guy was polite & friendly. Car was ready in about two hours. More

On time and out in 1 hr 30 min. Staff is friendly and explained it all Staff is friendly and explained it all More

Service was very excellent Mr David and the team was wonderful and they made sure that they kept me informed about the service the was doing. wonderful and they made sure that they kept me informed about the service the was doing. More

Sean Yancey was amazing! When he came and told me my car was done, I was in shock. I could not believe how quickly they got my car back to me. When he came and told me my car was done, I was in shock. I could not believe how quickly they got my car back to me. More

I was a drive in for service on a Saturday, and was traveling thru from out of town. I had an older GMC Savana van. I must give a huge THANK YOU, to Megan, and the mechanic, who went out of their way traveling thru from out of town. I had an older GMC Savana van. I must give a huge THANK YOU, to Megan, and the mechanic, who went out of their way to procure the needed part, and repair my van on same day, Saturday. This allowed me to continue confidently on my way, without interruptions, meeting planned commitments. If I am in need of service on future trips thru this area, I would definitely return to Southern Buick GMC Greenbrier. Thanks again! JT More