Southern Buick GMC Greenbrier
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,686 reviews
Very accommodating on my schedule. Got me an appointment as soon as I called. However, I called Greenbriar Kia a month ago to schedule an appointment and the person, a female, took my Got me an appointment as soon as I called. However, I called Greenbriar Kia a month ago to schedule an appointment and the person, a female, took my information and told me someone would call me back. Nobody called me back. More
Brought the vehicle in due to a screw in the tire. Used the extended warranty to replace the tire. I picked up the truck on Saturday because they called and said the tire was replaced and was all good Used the extended warranty to replace the tire. I picked up the truck on Saturday because they called and said the tire was replaced and was all good to go. On Sunday I noticed a yellow marker on the tire that led me to see that the SCREW was still in the tire. The tire was not replaced at all. This service department has zero integrity. I More
Dropped my truck off at 4PM on a Thursday for a 7 AM Friday appointment for oil and state inspection. Called multiple times afternoon after 4 PM on Friday to check status, unable to get past AI answeri Friday appointment for oil and state inspection. Called multiple times afternoon after 4 PM on Friday to check status, unable to get past AI answering computer to talk to a human. AI said it would send text to service department who would get back to me with status. Gave up and came in on Saturday morning to pick up truck not ready never touched. Service done while I waited. More
When checking out I was told a price. I responded by saying I thought it was free. The lady that checked me out said I purchased my car somewhere else. I told her I purchased my car from I responded by saying I thought it was free. The lady that checked me out said I purchased my car somewhere else. I told her I purchased my car from there. Dont mean to be negative but her customer service is not good. Maybe she was having a bad day. She didn't seem to care. But she did get someone and they confirmed that I purchased my car from Southern. More






