Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Buick GMC Greenbrier
Chesapeake, VA
3,475 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach.
When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More!
We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard.
Before You Buy, Give Southern a TRY!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,475 reviews
November 06, 2025
Service center was not knowledgeable enough for new customers. I emailed and asked prior to the service about a service and was told it would be covered. Then at checkout was informed I had to pay customers. I emailed and asked prior to the service about a service and was told it would be covered. Then at checkout was informed I had to pay More
by ccp79846
Verified CustomerEmployees Worked With
Other Employees :
Don't know the lady that charged me. She had curly blond hair
November 06, 2025
I called for an appointment b/c the cruise control wasn't working. The call center (BTW gets a -1) sent me to the Kia service for my GMC and they sent me back to the GMC service, Antwan realized that I had d working. The call center (BTW gets a -1) sent me to the Kia service for my GMC and they sent me back to the GMC service, Antwan realized that I had driven 1.5 hrs and worked me in. Kudos to the service dept. too! Turns out there was a recall for the adaptive cruise control. YOUR call center isn't doing you any favors, I would cancel their contract. It's not only about the sale, service is key IMO. More
by GGGRAY31
Employees Worked With
Antwan Pair
November 06, 2025
Easy to get an appointment, dropped it off and had a call back within a couple hours that it was ready for pickup. Can’t get any easier than that! back within a couple hours that it was ready for pickup. Can’t get any easier than that! More
by lburgess1278
Employees Worked With
Other Employees :
Jay Cunnigham, Joe Bonney
November 05, 2025
Everything went well All employees was great and service was good this go around i don't always get good service always have to bring my car back because the service is never done right was good this go around i don't always get good service always have to bring my car back because the service is never done right More
by hollandlinda523
November 05, 2025
I have been waiting a month for a part to come in to fix a problem with my 2025 Kia Forte. Still no word and if and when the part comes in, it will be the third time they have tried to fix the problem. Ever a problem with my 2025 Kia Forte. Still no word and if and when the part comes in, it will be the third time they have tried to fix the problem. Everyone seems to keep saying the right things to me but the rhetoric does not match the workmanship. More
by kennysnelling
Employees Worked With
n/a
November 05, 2025
Poor initial service, checked in with someone that didn't accept the appointment time even though I showed him the email confirmation of time and service required. accept the appointment time even though I showed him the email confirmation of time and service required. More
by JMIKEPALMER
Employees Worked With
Don't know the guys name. He did tell my rep I was there
