Southern Buick GMC Greenbrier

I had a 9am appointment for a scheduled oil change and maintenance. When we dropped the Yukon off we were told that we were eighth in line. We left the car. Sarting at 2 o'clock I began to call. The girls maintenance. When we dropped the Yukon off we were told that we were eighth in line. We left the car. Sarting at 2 o'clock I began to call. The girls that were answering the phone kept passing me to people and no one was at their desk.I kept on getting voicemails.I kept on calling back requesting to speak to someone or a manager and again, they would transfer me to someone's voicemail.I did not get a return call until 2:20.My advisor was nice and apologized for the inconvenience. It was super troubling that I could not get anyone on the telephone. More

Fast n great customer service from David n clean Waitin area n nice that they provide waters area n nice that they provide waters More

Service was great. had 700am appointment got there at 6:45am several other people there also all waiting for service department to open. Finally at 7:05 they opened had 700am appointment got there at 6:45am several other people there also all waiting for service department to open. Finally at 7:05 they opened More

I was literally in and out in less than an hour for a state inspection and oil change! state inspection and oil change! More

I took my car to get an oil change on 29 November. On 13 December ( 2 weeks later) my oil light had come on. I checked my oil level and the oil stick was DRY. I called and let Kia know i was coming in On 13 December ( 2 weeks later) my oil light had come on. I checked my oil level and the oil stick was DRY. I called and let Kia know i was coming in for this issue and i was given an appointment for an hr and a half later. On the way to Kia my engine malfunction light had came on. My car was serviced for the second time and i was told that when they did my oil change they had put a double gasket on my car and my car should only have one gasket. They changed it and filled the car back up with oil. On 29 November i had waited from 1120 until 1pm. I thought they would have been thorough since they seemed to have taken their time. I pray my engine was not damaged to any extent due to this incident. More

The staff are always friendly, professional and helpful. I have had no problems since purchasing my vehicle there or with services rendered. I have had no problems since purchasing my vehicle there or with services rendered. More

Service was good. Nothing additional to add. That is it thank you. Have a good day. Nothing additional to add. That is it thank you. Have a good day. More

Great service and staff was wonderful and took care of my wife’s vehicle. Service manager was great as well as the technician! wife’s vehicle. Service manager was great as well as the technician! More

Courteous skillful very professional and covers all areas of questions that are asked. Always bringing the best in service of questions that are asked. Always bringing the best in service More

Sean was fantastic! He really helped me out when I was getting my car’s oil change, tire rotation and state inspection. He went above and beyond! He really helped me out when I was getting my car’s oil change, tire rotation and state inspection. He went above and beyond! More