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Southern Buick GMC Greenbrier
Chesapeake, VA
3,475 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach.
When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More!
We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard.
Before You Buy, Give Southern a TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,475 reviews
January 01, 2026
Millerat in the last name. He did not respond to my text when I asked questions. I also called multiple times and no one could get a hold of him. He did not respond to my text when I asked questions. I also called multiple times and no one could get a hold of him. More
by sfkf0721
Verified CustomerEmployees Worked With
Millerat in the last name. He did not respond to my text when I asked questions. I also called multiple times and no one could get a hold of him.
January 01, 2026
Communication is very poor. I drove from North Carolina to this dealership to get a recall fixed after already speaking with someone who looked up my information and confirmed i I drove from North Carolina to this dealership to get a recall fixed after already speaking with someone who looked up my information and confirmed it. When I arrived, I was then told the issue had already been fixed back in April. This should have been communicated before I made the trip, as I drove there for no reason. Thankfully, I was at least able to get an oil change during the visit, but the lack of communication is very frustrating. More
by ZIONNAWOOD
January 01, 2026
My car got broken into while getting repaired. Was told that it was my fault and then was told that they were going to do a lawsuit to fix my car and will be in touch but never heard anything back Was told that it was my fault and then was told that they were going to do a lawsuit to fix my car and will be in touch but never heard anything back. More
by dorothyricks981
January 01, 2026
Dropped car off for state inspection call came in stating the car passed. I called back to ask them to check tire air pressure monitor and if they could call me as the indicator stated that it needed to be s the car passed. I called back to ask them to check tire air pressure monitor and if they could call me as the indicator stated that it needed to be serviced. After two attempts at calling I was told this could be completed. I arrived and the dear person stated they saw the note but did not do it. They did not call back only stated that they could look at an appointment after Jan 30. While I know sometimes you have to schedule at a different time to come back for a fix the least that should have happened was to honor taking a look and giving a quote Instead I received a response that the indicator light has nothing to do with a state inspection and it wasn't even noted. You all may have missed a sale as I will more than likely take my vehicle to a different dealer. More
by KWBEY
January 01, 2026
Great professional staff. Took no time at all for our oil change! The renovations look great in the waiting room too! Would of liked to see Winston though. He is awesome! Took no time at all for our oil change! The renovations look great in the waiting room too! Would of liked to see Winston though. He is awesome! Thank you and Happy New Year! 😊 More
by ogam2me
December 31, 2025
Excellent Thomas met all of my needs. He understood my wants and desires. Outstanding service He understood my wants and desires. Outstanding service More
by Brunson, Lori
December 31, 2025
Communication sucks! This was the THIRD time I dropped off my vehicle to get the Sunroof checked out & it didn't happen! My truck sat there for 9 hours & nobody let me kn This was the THIRD time I dropped off my vehicle to get the Sunroof checked out & it didn't happen! My truck sat there for 9 hours & nobody let me know what was going on!!! More
by eylarj09
Employees Worked With
Alyssa
December 31, 2025
I wish I could leave a negative stars. After my car sat at this dealership for several months. I finally got the call that it was ready for pick up. When I got there, they asked oh no one After my car sat at this dealership for several months. I finally got the call that it was ready for pick up. When I got there, they asked oh no one called you to which of course I'm surprised. I get there and they say oh your car was broken into on the lot. It's undrivable again. I've reached out to management, leadership as well as Kia's customer service department and I still do not have a resolution. It has been weeks and I still don't have my car. They do not communicate. They are unresponsive and they have not taken responsibility for the fact that my car was damaged under their watch. More
by rlricks2
