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Southern Buick GMC Greenbrier

Chesapeake, VA

4.0
1,948 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach. When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More! We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard. Before You Buy, Give Southern a TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 1,948 reviews

August 17, 2024

Jacob was the best and I received excellent/ outstanding service and I didn’t wait for my vehicle. Excellent turn around time and customer service experience was great. More

by chrisdiamond2
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jacob
Aug 21, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 17, 2024

Out standing service as usual, reliable. Great advice. Staff is always attentive to my needs even with the amount of work load they have. Thank you. More

by Lewinsond
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Service department staff, front desk and technicians
Aug 21, 2024 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 17, 2024

Great to deal with and very responsive. Night and day above the vb location that tried to do the recall twice and failed each time. More

by mom2jake2006
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Cynthia Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Cunnigham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Thompson
Aug 21, 2024 -

Southern Buick GMC Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 16, 2024

Great customer service Maintenance needed is alway complete when I’m ready to pick up my Car. I met Mike, he’s my new rep to work with, super nice guy 👍🏽 More

by DBASS861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike of service dept
Aug 21, 2024 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 16, 2024

Excellent service. Rebecca D. Was an awesome service agent. Always a pleasure to work with her. Cheers! More

by BROHAMER91
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rebecca D.
Aug 21, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 16, 2024

April and Trevon did an outstanding job working with me. They were very professional and responded to my every need. Thank you again. More

by obxbelford
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
April and Trevon
Aug 21, 2024 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 16, 2024

Got an appt. for the next week for an oil change and inspection,I had to wait on the car for almost 2 hours ,but it went by pretty fast so not a big big deal. More

by TAMIMEIER1
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jessie Bell
Aug 21, 2024 -

Southern Buick GMC Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 16, 2024

Very courteous! April my sales agent came to put up my car that morning from my job. To have it serviced. More

by 4cassandraterry
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Recommend Dealer
Yes
Employees Worked With
APRIL
Aug 21, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 16, 2024

I was very pleased with everything. The work was done with care and in a timely manner. More

by marvinames55
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
D'Aundre Whitfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 15, 2024

Only problem I have no one return calls when messages is left, answer the phone More

by CROCKERVERNICE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Were are service staff
Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

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