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Southern Buick GMC Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
3.9
3,475 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach. When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More! We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard. Before You Buy, Give Southern a TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 3,475 reviews

January 16, 2026

Due to my work schedule, I appreciate being able to drop my vehicle off early and having the flexibility of picking it up later than expected. I also appreciate the videos sent showing what work is being do More

by STACEYKELLEY425
Recommend Dealer
Yes
Employees Worked With
Mariah
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January 15, 2026

Long wait with an appointment Waiting area needs more improvement. Service advisors were pleasant to talk to. More

by virimar
Recommend Dealer
No
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Feb 27, 2026 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 15, 2026

The work was completed properly and quickly. Recommendations were suggested for follow-up services. Thank you... More

by carolynbeale3
Recommend Dealer
Yes
Employees Worked With
Dekwan
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January 15, 2026

Took them 3 months to resolve a recall , to have my prescription sunglasses taken from my car . Horrible customer service on top of that with a rude and disrespectful general manager . More

by DMAZZULO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Lloyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Feb 27, 2026 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 14, 2026

I took my car for an express oil change at 12:33pm, I left came back at 4 because no one called me and my car was still not done! That was absolutely ridiculous. More

by Tthomas27
Recommend Dealer
No
Print
Feb 27, 2026 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 14, 2026

Had to wait too long' and annoyed I had to buy expensive wiper blades when I bought them at previous inspection. I wondered if the dealership was making up the cost for the free services such as the state i More

by PDISHAW1
Recommend Dealer
Yes
Employees Worked With
Young African American man with braids who was wonderful
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January 14, 2026

Adam is very kind and helpful and works diligently to get you the vehicle that fits you best. Worked with him over a year ago, came back again specifically to work with him again. He's great. More

by jacobtatem
Recommend Dealer
Yes
Employees Worked With
Adam Burtner
Print
January 13, 2026

Patient, collaborative and friendly. Each member of my team was consistently patient, collaborative and friendly. My salesman, Nico was very warm and informative, as were Bryan and Jerom More

by TAMMGIRL05
Recommend Dealer
Yes
Employees Worked With
Nikolai
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January 13, 2026

I had to call 10 times before I got an answer the first day on my car. On day 2 I had to call 5 times. That's unacceptable. Leaving that many messages without a call back is appalling. More

by pinklily8049
Recommend Dealer
No
Employees Worked With
Kim
Print
Feb 27, 2026 -

Southern Buick GMC Greenbrier responded

"Pinklily8049" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 13, 2026

I had an appointment at 8am on Friday Jan 9th, didn't receive a single phone call. Called 4 times between Friday and Saturday. Didn't know my car was going to be staying the night. I finally received a c More

by CHELSEA_MORYL
Recommend Dealer
No
Employees Worked With
Rebecca Doerrat
Print
Feb 27, 2026 -

Southern Buick GMC Greenbrier responded

Chelsea. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

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