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Southern Buick GMC Greenbrier
Chesapeake, VA
3,475 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach.
When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime Virginia State Inspections, Service and Parts Guarantee plus So Much More!
We’re part of the Southern Auto Group, The Largest Auto Group in Hampton Roads! Visit us today at Southern Buick GMC-Greenbrier — where great deals and exceptional service come standard.
Before You Buy, Give Southern a TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 3,475 reviews
January 23, 2026
Great mechanics and a service manager is A+ took time out to chat with me without reservation answered all my questions to chat with me without reservation answered all my questions More
by pricillak91
Verified CustomerEmployees Worked With
January 22, 2026
Your customer service is the worst. The service department will be the reason I won't buy from you again. Its the people behind the front desk. They always seem to make me feel like im The service department will be the reason I won't buy from you again. Its the people behind the front desk. They always seem to make me feel like im a burden to them. Not once have I felt welcomed to get my vehicle serviced. If it wasn't for the free oil changes I would never go back there. More
by JRALLER22
January 22, 2026
I dropped my vehicle off on the 28th of December 2025 with an attached document requesting an oil change may drivers window looked at for the warranty problem and the recall of the window trim i had an a with an attached document requesting an oil change may drivers window looked at for the warranty problem and the recall of the window trim i had an appointment for first thing dec 29th the next morning. I got a text that afternoon saying my vehicle was ready for pickup. I live a hour away so i called to verify everything cause it seemed fast. I spoke to dekwan and he stated that the window is covered under warranty and they ordered the part it would be here next day. I explained i lived a hour away and i would just leave it with them since it was only 1 days to get the part. I figured in with the holiday i would just grab the car that friday. I also asked did they complete the oil change and the recall he then stated that they hadnt done either that he must have missed that when he looked at the paperwork he said yeah i missed that. Friday rolls around and the car still isnt ready said he needed another day or two to get the part in. I was going out of town that sunday so i left it with them. I called the middle of next week and they still hadnt fixed it or even moved the car as i get a notification when the car doors are opened and i had tooken a 360 snap shot and noticed it hadn't moved. I checked the next day and noticed same thing. I also noticed that not only had it not been worked on but they left my vehicle outside with the doors all unlocked. I left multiple messages and it was hours like 3-6 hours before anyone contacted me back. They finally did the oil change and got the correct part in for the window and fi More
by Egrit25
Employees Worked With
Dekwan
January 21, 2026
Scheduled appointment online for a Friday , simple oil change. Called Friday morning to confirm only to discover I had no appointment due to a 'glitch'. Rescheduled for one week later, arrived early check change. Called Friday morning to confirm only to discover I had no appointment due to a 'glitch'. Rescheduled for one week later, arrived early checked in . Waited 2 hours and finally went to the service desk to ask what the status was. Car was done but they couldn't find the ticket. When I asked if 2 hours was normal, was cold they were busy. Poor management IMO. More
by Frank Wheatley
