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Southern Acura Newport News
Newport News, VA
785 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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October 03, 2024
Quick service. Friendly staff. My only complaint is with Acura itself in terms of taking so long to get recall parts. There is still one more recall I am waiting fo Friendly staff. My only complaint is with Acura itself in terms of taking so long to get recall parts. There is still one more recall I am waiting for. More
by Beach.cindy
Verified CustomerEmployees Worked With
Jennifer
October 02, 2024
dealership is clean and the staff is professional , especially Kevin. great sense of humor and they take pride in the work that is being done especially Kevin. great sense of humor and they take pride in the work that is being done More
by Jayy
Employees Worked With
October 02, 2024
Good service. .Already knew approximately the cost of my work by a prior quote when the car had a State inspection.Great service team .Already knew approximately the cost of my work by a prior quote when the car had a State inspection.Great service team More
by HLPILAND
Employees Worked With
October 01, 2024
They completed a battery change on a dead battery within only a couple of hours on a Sunday! Definitely knew their stuff and helped me get my car up and running. only a couple of hours on a Sunday! Definitely knew their stuff and helped me get my car up and running. More
by Ethan French
Employees Worked With
September 29, 2024
Jessica, the assistant service mgr, is always so friendly and helpful. My car was making a horrible noise and it had just been inspected a week prior. I had the car towed into her at 9 am because I feared it and helpful. My car was making a horrible noise and it had just been inspected a week prior. I had the car towed into her at 9 am because I feared it was my brakes so I didn’t want to drive it and she was calling by 1 to say it was fixed, it was part of my warranty cost wise, and it was ready for pick up….on a Monday on one of their busiest mornings. I just moved here and I’ve been thoroughly impressed with the service department at Southern Acura! More
by Briannemcelveen
Employees Worked With
Jessica Goodale
September 26, 2024
Overall an excellent experience. . Everyone was very friendly and welcoming. Cisco is always welcoming like always. . Everyone was very friendly and welcoming. Cisco is always welcoming like always. More
by JSROONEY1
Employees Worked With
September 24, 2024
Attentive, knowledge and friendly. My only complaint is the phone service being routes through a call center. Not good! My only complaint is the phone service being routes through a call center. Not good! More
by yggeorge
September 24, 2024
Service and follow up were top of the line as is always the case. This is the reason I take a Lexus to them when a Lexus just down the road the case. This is the reason I take a Lexus to them when a Lexus just down the road More
by Tedghemmert
September 24, 2024
Kevin and Cisco always take care of my service needs and ensure my car is taken car of. Quick and easy process. The car porter was very personable and made the shuttle rides quick and painless. ensure my car is taken car of. Quick and easy process. The car porter was very personable and made the shuttle rides quick and painless. More
by Mmiltnercnu
September 24, 2024
Quick, efficient service. Positive response. Kevin is very knowledgeable and is quite helpful. I appreciate that he remembers who I am. Positive response. Kevin is very knowledgeable and is quite helpful. I appreciate that he remembers who I am. More
by jamesfsnyder
