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Southern Acura Newport News
Newport News, VA
1,696 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,696 reviews
November 13, 2025
Professional, courteous and timely. I would recommend their service department to my friends and associates. I would recommend their service department to my friends and associates. More
by nicolestewart844
Verified Customer
November 13, 2025
The team was extremely courteous, professional, knowledgeable, understanding, and kind. The service was fast and I like video that showed me a step by step of my vehicle check. I would recommend So knowledgeable, understanding, and kind. The service was fast and I like video that showed me a step by step of my vehicle check. I would recommend Southern Acura to anyone who takes pride in maintaining his/her vehicle. Looking forward to future visits! More
by missjasminewhite2073
November 13, 2025
Very good experience, courteous, respectful, polite! Knowledgeable. Answered all my questions, gave me pointers on what to expect from the vehicle in the future and how to respond. Knowledgeable. Answered all my questions, gave me pointers on what to expect from the vehicle in the future and how to respond. More
by ecarden0
November 13, 2025
Cisco was kind when I spoke with him on the phone to make my appointment and also greeted me with a smile and was very kind. He showed me where the waiting area was and made sure I was comfortable. my appointment and also greeted me with a smile and was very kind. He showed me where the waiting area was and made sure I was comfortable. More
by Snyder
Employees Worked With
Cisco
November 13, 2025
Great experience. Car was delivered as promised. Kevin was great as usual. The car wash was great also. Car was delivered as promised. Kevin was great as usual. The car wash was great also. More
by ejtmlt01
November 12, 2025
I always receive quality service at Southern Acura. Everyone is so pleasant who works there. Everyone is so pleasant who works there. More
by ginabjones256
November 12, 2025
She was professional and very helpful, the espresso was lovely and the waiting chairs were comfy. lovely and the waiting chairs were comfy. More
by smchelsen
November 12, 2025
Overall experience was seamless and Kevin led the charge. He was extremely professional and helpful. Everything was explained and I was updated frequently as the work progressed. 10/10 He was extremely professional and helpful. Everything was explained and I was updated frequently as the work progressed. 10/10 More
by jonathanmatthews725.jm
Employees Worked With
November 12, 2025
Devin in sales is great and remembers us when we come in for service and Kevin in service always smiles and goes the extra distance to explain what is needed on each service cycle. for service and Kevin in service always smiles and goes the extra distance to explain what is needed on each service cycle. More
by BUTLER2
November 12, 2025
Need to acknowledge when people walk in the front door not stand there and keep talking amongst themselves not stand there and keep talking amongst themselves More
by ANTHONYPORTER59
Employees Worked With
