Kevin Rafeek
Kevin Rafeek at Southern Acura Newport News
Refer Me

Kevin Rafeek

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

Contact Me
4.9
71 Reviews
4.9

71 Reviews

Write a Review

71 Reviews of Kevin Rafeek

June 11, 2024

Dealership Rating
Employee Rating

Your dealership service department is an exceptional resource. Thank you for taking care of me. More

by ramman812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 10, 2024

Dealership Rating
Employee Rating

I have been going to this location (different names at times) for 31 years. I have owned 6 Acuras from the old Integra, RSX, TSX and now TLX. It's the only car I'll ever own and the only dealer I will go More

by tobyrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo , Daryl Hoe is my go to man!

June 07, 2024

Dealership Rating
Employee Rating

Excellent service, they explain everything clearly. I wish they took checks for payment, it would be more convenient if they did. More

by neiowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 05, 2024

Dealership Rating
Employee Rating

Love this dealership, always clean and the staff is always friendly. I bought my car from here and anything I need to get done I take it here and no where else. Cisco in the service department is so he More

by CORDEROSTEVEN51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

June 05, 2024

Dealership Rating
Employee Rating

Very pleased with all personnel, especially Kevin. Knowledge and articulation. Made sure I was. Aware of what was performed. Work completed in a timely manner More

by NMCAVOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 03, 2024

Dealership Rating
Employee Rating

Prompt, friendly service very attentive to my concerns. Made sure I understood and answered all my questions. . More

by jrseidnitzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 31, 2024

Dealership Rating
Employee Rating

I love the Acura team in Newport News they always do a good job and have good customer service More

by Neariahsmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Berna Aguirre

May 31, 2024

Dealership Rating
Employee Rating

Kevin treats me correctly every time I go there for any service…. I love this team More

by enith27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 30, 2024

Dealership Rating
Employee Rating

This was my first scheduled appointment with Southern Acura and it was quite pleasant. My TL was taken back as soon as I drove up and the mechanic kept me informed of the progress. It didn't take lon More

by c_nolen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica, parts, Ray, mechanic

May 29, 2024

Dealership Rating
Employee Rating

Kevin gets me right every time I show up. He gets me in and out as fast I can go eat. I love hall souther Acura. More

by Ronald.cooper502000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Berna Aguirre

May 29, 2024

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

1
...

Dealership Inventory (149 Vehicles)

used 2021 Mazda CX-30 car, priced at $19,567
2021 Mazda CX-30
used
Sonic Silver Metallic exterior
Automatic
All-wheel Drive
used 2021 Volvo XC40 car, priced at $25,291
2021 Volvo XC40
used
Bursting Blue Metallic exterior
Automatic
All-wheel Drive
used 2021 Hyundai Kona car, priced at $17,325
2021 Hyundai Kona
used
Sonic Silver exterior
Automatic
All-wheel Drive
new 2024 Acura RDX car, priced at $51,495
2024 Acura RDX
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2024 Acura MDX car, priced at $53,245
2024 Acura MDX
new
Lunar Silver Metallic exterior
Automatic
All-wheel Drive
new 2024 Acura RDX car, priced at $51,950
2024 Acura RDX
new
Majestic Black Pearl exterior
Automatic
All-wheel Drive