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Southern Acura Newport News

Newport News, VA

4.9
2,146 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 2,146 reviews

May 26, 2026

My experience with Kevin was great, on that particular day he is always very helpful. As far as the dealership goes I have issues with what I was told during my purchase. More

by jmacturn
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
May 27, 2026 -

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 25, 2026

Jessica was perfect. ...my car wasn't ready...andvshe put me back into my loaner..no questions asked...5 stars all day More

by Levon196811
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
May 27, 2026 -

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 24, 2026

Great service Everything was taken care of- even a windshield wiper tube that had been disconnected! More

by margotxmas
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
May 27, 2026 -

Southern Acura Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 23, 2026

The dealership has always been excellent to me, everyone has always treated me well and the service has always been excellent More

by tonya44adkinson
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
May 27, 2026 -

Southern Acura Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 22, 2026

Awesome! Cisco had my issue resolved and kept me informed on the progress of the repair. More

by roxxymagenta
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
May 27, 2026 -

Southern Acura Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 22, 2026

Great service everytime Cisco is awesome he goes above and beyond whenever I get my car serviced More

by Carla Ramey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2026 -

Southern Acura Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 21, 2026

Very friendly but poorly ran sales department. They seemed more confused than I did sometimes and this was my very first dealership experience. I did get a good deal. It took all day though, now i More

by Whawhawha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charlie Miles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharonda
May 27, 2026 -

Southern Acura Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnr@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 20, 2026

It was great Its great on gas, I really enjoyed the vehicle and I will owned this vehicle for the rest of my life. More

by MAX5TON81
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
May 27, 2026 -

Southern Acura Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 19, 2026

Professional friendly kept me informed and provided service beyond my expectations Nice courteous polite timely service More

by INDIABENNETT36
Recommend Dealer
Yes
Employees Worked With
Cisco
May 27, 2026 -

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 19, 2026

Very good service. Kevin & Hugh were a good team who answered my questions, and resolved my issues. Thanks guys. More

by LINHAMDYER
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Miles
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2026 -

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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