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Southern Acura Newport News
Newport News, VA
1,696 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,696 reviews
November 20, 2025
Always very helpful. They really listen to me and tell me what's going on with my car. They really listen to me and tell me what's going on with my car. More
by AMIDYETTE
Verified Customer
November 20, 2025
Excellent Was very glad to be back at the old dealership just sad that the old dealership doesn't have the space as the temporary one that was being used but overall the people and the quality of technician just sad that the old dealership doesn't have the space as the temporary one that was being used but overall the people and the quality of technicians in their work are still excellent. Kevin as well as Cisco took very very good care of me as well as the manager Mr Britt. They made sure my experience back at the new shop I mean at the old shop which is under renovation make sure that my experience is still the same and I got as much respect and admiration as I did before the fire happened. Again experience overall excellent. More
by lyonsjermaine3
November 19, 2025
So far, my experiences have been mostly positive. The service manager that I have dealt with on my last two visits has been very helpful and very knowledgeable about my vehicle needs. I trust him to The service manager that I have dealt with on my last two visits has been very helpful and very knowledgeable about my vehicle needs. I trust him to handle my vehicle service. More
by Emma Walker
November 19, 2025
Didn't seem to know what was covered of required service for the ZDX Acura seems to be lost in this whole process with the ZDX very disappointed in the whole purchase / corporate office follow up to concern for the ZDX Acura seems to be lost in this whole process with the ZDX very disappointed in the whole purchase / corporate office follow up to concerns with this purchase not sure if I will consider Acura for my next car !!!! More
by Saxophone
November 18, 2025
Cisco made it quick and easy. Very nice guy, he updated me about the status so often and kept checking if I needed anything in the meantime. Very nice guy, he updated me about the status so often and kept checking if I needed anything in the meantime. More
by Sudip
Employees Worked With
November 18, 2025
The car was not cleaned; I took the vehicle home in maintenance mode, the manager agreed to send a tech to my house after I refused to drive the car back to the dealership because of safety hazard. The maintenance mode, the manager agreed to send a tech to my house after I refused to drive the car back to the dealership because of safety hazard. They initially gave me 6.85 interest rate even though I have excellent credit. When I refused to purchase the car at that rate, they offered 4.6. The finance lady said they did not offer me that rate, but her screen clearly showed 5.1 - .50 which equates to 4.6. She refused to change it and financed at 4.85; I was tired after being there for several hours, but I did not appreciate her basically calling me a liar. She made the mistake and did not want to change the paperwork. More
by JACLEWIS
November 18, 2025
Kevin Rafeek,went above and beyond to help with the issue with my vehicle Great service,very concerned with my vehicle Great service,very concerned More
by ladetee60
November 18, 2025
I am completely satisfied with their professionalism and hospitality. I will continue to take my vehicle to Southern Acura for its services. hospitality. I will continue to take my vehicle to Southern Acura for its services. More
by Tonyh9272
November 18, 2025
John provided world class service! ! I would recommend to my friends and family!! Thank you ! I would recommend to my friends and family!! Thank you More
by LUV4POP
Employees Worked With
November 18, 2025
Needed my heads up display issue diagnosed. The service manager knew exactly what it was, Cisco ordered the part, and will call me when it comes on. The service manager knew exactly what it was, Cisco ordered the part, and will call me when it comes on. More
by KPT12273
Employees Worked With
Cisco
