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Southern Acura Newport News

Newport News, VA

4.8
784 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 784 reviews

November 08, 2024

Cisco & David were very professional. Had me in and out like they promised. Love working with Southern Acura More

by JMILTY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

The service team is awesome. They are very polite, friendly, courteous and professional. The kept me informed throughout the entire process and reviewed the results of the serv More

by janetjoyce4500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Professional, yet friendly atmosphere. Clearly explained everything that was being done. Found a recall I didn’t know about, and took care of it while they had the car! More

by Kboyette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Great customer service, Kevin is always on top of things. Also, the mechanic I spoke to about my vehicle was great More

by brianjsolano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Kevin was extremely helpful and professional, with me needing last minute services. He even completed my maintenance service, on top of taking care of tires. More

by aprilmcgraw26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

I was able to get an appointment when I needed it. In and out quickly and they washed my car More

by cofsky4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica gooddale
November 01, 2024

Enjoy having Kevin as my service tech. He keeps my RDX running smoothly. Thank you More

by jmacturn
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

Service was great, the waiting room was comfortable, the staff very courteous and knowledgeable and plenty of water. More

by mrrnscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 23, 2024

From the minute I arrived Cisco made me feel like I was in good hands, can’t say enough about the level of service I received. More

by DARCHEDF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

Good service. Nice people. I wish the maintenance coupons we have from when we bought our car and the dealership was HALL Acura would be honored. More

by GEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Southern Acura Newport News responded

Thank you for taking the time to provide us with this feedback.

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