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Southern Acura Newport News
Newport News, VA
1,052 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,052 reviews
March 25, 2025
The staff was prompt and courteous. Waiting area was quiet and comfort. My only issue is that I had an appointment at 0830. I receive my Jeep after 1015. The oil change and courtesy ins Waiting area was quiet and comfort. My only issue is that I had an appointment at 0830. I receive my Jeep after 1015. The oil change and courtesy inspection should not take almost two hours, should it? More
by bradleytlem
Verified CustomerEmployees Worked With
March 25, 2025
Had a recall issue. Kevin ensured all went smoothly - from contacting me to schedule repair, ordering the part & then ensuring the service to fix problem was completed i Kevin ensured all went smoothly - from contacting me to schedule repair, ordering the part & then ensuring the service to fix problem was completed in a timely and professional manner. More
by hawkslj
March 22, 2025
Quick, friendly, and effective service. They knocked out my first service and the recall on my car real quick. They knocked out my first service and the recall on my car real quick. More
by brotz2000
March 22, 2025
Very professional and timely. Staff communication was friendly, accurate and was helped make my service pleasant. Staff communication was friendly, accurate and was helped make my service pleasant. More
by RGWEINBERG
Employees Worked With
March 21, 2025
Kevin was personable and professional. I would highly recommend going through him with any service-related concerns regarding your vehicle. I would highly recommend going through him with any service-related concerns regarding your vehicle. More
by Jayson C.
Employees Worked With
March 21, 2025
I’m not familiar with Brett Whitney unless he is the person who worked the day I picked up my car. If so he was very professional,,explained what was done & all charges. The kind of service one should person who worked the day I picked up my car. If so he was very professional,,explained what was done & all charges. The kind of service one should expect. Excellent / 5 star. More
by BLAKES-BEE
March 21, 2025
Didn't return my phone call when i tried to reschedule my appointment and wasn't clear on work appointment and wasn't clear on work More
by ctiggle
March 21, 2025
Enjoyed the experience. Everyone was very kind. I arrived without an appointment and they took me right away! Good day! Everyone was very kind. I arrived without an appointment and they took me right away! Good day! More
by Ann
Employees Worked With
March 18, 2025
Dealership was able to diagnose the issue on third try. They were very responsive and tried to assist me with MD dealer where car was purchased. Car is working perfectly again. They were very responsive and tried to assist me with MD dealer where car was purchased. Car is working perfectly again. More
by MAN
March 17, 2025
Service department were awesome, our Oil change was perform in a timely minor, great job! perform in a timely minor, great job! More
by zervant7
Employees Worked With
