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Southern Acura Newport News
Newport News, VA
1,048 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,048 reviews
March 27, 2025
Great service advisors. Very friendly and tries to go above and beyond. Really appreciate them. Very friendly and tries to go above and beyond. Really appreciate them. More
by ARIELATAYDE
Verified Customer
March 26, 2025
I have visited this dealership since I purchased my 09. Probably 4. Times a year. Have always been welcome with a small. Was always made sure I was comfortable and there was refreshment .I was inform Probably 4. Times a year. Have always been welcome with a small. Was always made sure I was comfortable and there was refreshment .I was informed what was going on with my car. What needed to be done now or soon. Love my Acura. Thanks for helping me keep it in good condition. More
by jsgrl1
March 26, 2025
Excellent service Department and very client friendly. They also have fair Prices with excellent work ethic They also have fair Prices with excellent work ethic More
by npgail
Employees Worked With
March 26, 2025
Happy with customer service and mechanics they kept me well informed on my car always polite and understanding got my car back and runs great. I'd say they deserve a raise or a pizza party awesome job tha well informed on my car always polite and understanding got my car back and runs great. I'd say they deserve a raise or a pizza party awesome job thanks again More
by Pearl jam
March 26, 2025
The service personnel were very understanding and helpful. Their attitude was pleasant and they asked questions prior to making a decision. I will be returning my GMC for service. My only question is helpful. Their attitude was pleasant and they asked questions prior to making a decision. I will be returning my GMC for service. My only question is parts availability. More
by rcobb8
Employees Worked With
March 25, 2025
The service has been good except for the long wait for schedule availability for a service appointment. schedule availability for a service appointment. More
by Price
Employees Worked With
March 25, 2025
The staff was prompt and courteous. Waiting area was quiet and comfort. My only issue is that I had an appointment at 0830. I receive my Jeep after 1015. The oil change and courtesy ins Waiting area was quiet and comfort. My only issue is that I had an appointment at 0830. I receive my Jeep after 1015. The oil change and courtesy inspection should not take almost two hours, should it? More
by bradleytlem
Employees Worked With
March 25, 2025
Had a recall issue. Kevin ensured all went smoothly - from contacting me to schedule repair, ordering the part & then ensuring the service to fix problem was completed i Kevin ensured all went smoothly - from contacting me to schedule repair, ordering the part & then ensuring the service to fix problem was completed in a timely and professional manner. More
by hawkslj
March 22, 2025
Quick, friendly, and effective service. They knocked out my first service and the recall on my car real quick. They knocked out my first service and the recall on my car real quick. More
by brotz2000
March 22, 2025
Very professional and timely. Staff communication was friendly, accurate and was helped make my service pleasant. Staff communication was friendly, accurate and was helped make my service pleasant. More
by RGWEINBERG
Employees Worked With
