Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Acura Newport News
Newport News, VA
1,696 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews By Type
Showing 1,696 reviews
November 22, 2025
Quality car care, professional employees and customer efficient service everytime. I am pleased with the excellent services. Keeps me a loyal customer. efficient service everytime. I am pleased with the excellent services. Keeps me a loyal customer. More
by gabriellmcnair
Verified CustomerEmployees Worked With
Cisco
November 22, 2025
I had a 12pm appointment that I believed was going to be at a satellite dealership after Southern Acura had an issue in their service bay. After being redirected by the secondary dealership Southern Acura h at a satellite dealership after Southern Acura had an issue in their service bay. After being redirected by the secondary dealership Southern Acura honored my 12 pm appointment which they didn’t have to since I technically didn’t make the appointment at that dealership but they are the ones I purchased my car from and it was very nice to be treated as a priority so that I could get in an out and continue with my day. Thank you to Cisco and his team as well as Jessica for completing my service quickly and without any hassle. More
by stevenj3955
November 21, 2025
The level of customer support was unlike any I had experienced before at other dealerships. experienced before at other dealerships. More
by JANDBSCOTT
Employees Worked With
November 21, 2025
It was very smooth. Great job They were courteous and respectful and professional. I was happy Great job They were courteous and respectful and professional. I was happy More
by adot818181
November 21, 2025
Took vehicle in for state inspection and also had a question about how to handle an issue covered by a warranty policy. Both things were handled, and Cisco is always a pleasure to deal with. question about how to handle an issue covered by a warranty policy. Both things were handled, and Cisco is always a pleasure to deal with. More
by SUSANGAIL0
Employees Worked With
Cisco
November 20, 2025
They always treat me great I'd recommend them to anyone My car came back as clean as a new car in the showroom. My car came back as clean as a new car in the showroom. More
by denniskim35
November 20, 2025
Jessica & the service staff were very professional & welcoming. Have great customer service & made the experience a good one. welcoming. Have great customer service & made the experience a good one. More
by JERMAINEJOYLES
November 20, 2025
Provided excellent customer service. Made me feel right at home. Was very thorough and helpful. Made me feel right at home. Was very thorough and helpful. More
by MALCOLMMHARRIS
Employees Worked With
November 20, 2025
Professional and helpful, great at communicating. Quick and friendly service. Always willing to answer questions. Quick and friendly service. Always willing to answer questions. More
by SCHULTZS
Employees Worked With
November 20, 2025
Took me on time and kept me informed via text with any concerns related to my vehicle concerns related to my vehicle More
by Jonesmichele65@yahoo.com
