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Southern Acura Newport News

Newport News, VA

4.8
786 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 786 reviews

January 12, 2024

Very professional, honest, open and friendly. It was a pleasure. Prompt and accurate information and correspondence More

by lcandjsbartlett
Recommend Dealer
Yes
Employees Worked With
Marc Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Darnell
Feb 07, 2024 -

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 03, 2024

They were friendly, responsive, and easy to work with I would recommend the dealership to my friends More

by vonniemann
Recommend Dealer
Yes
Employees Worked With
John Price
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Price
Jan 05, 2024 -

Southern Acura Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 03, 2024

Quick and easy He was very attentive and patient with the whole process. I would definitely recommend him. More

by shatonna.jenkins
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Sheldon
Jan 05, 2024 -

Southern Acura Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 27, 2023

Service department provided quick and excellent service. And as usual Darryl Hoe was very helpful and informative More

by dgardner
Recommend Dealer
Yes
Employees Worked With
Daryl Hoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl Hoe
Dec 27, 2023 -

Southern Acura Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 26, 2023

It was great and personable as always. I appreciated the time Devin took with us. More

by Erica
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Sheldon
Dec 27, 2023 -

Southern Acura Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 26, 2023

Devin is a great professional that made the process quick, easy and fit what I wanted in a vehicle. Great job Devin I would recommend him ten times over More

by Cmack4371
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Sheldon
Dec 27, 2023 -

Southern Acura Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 14, 2023

I've been going to this dealership for year - buying or maintenance, top notch experience. Kevin always makes sure my SUV is in top conditions, he never is too busy to answer my questions or explain why s More

by WendySue757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 10, 2023

Great I love Devin and the fact that my car has lifetime oil changes and inspections More

by gtmobay4me
Recommend Dealer
Yes
Employees Worked With
Marc Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Darnell
Dec 11, 2023 -

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 08, 2023

Painless . would recommend to family and friends.Very professional.will have my future business. Salesman was top notch. Thanks More

by Markschmidt21370
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuelle Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmanuelle Cooper
Dec 08, 2023 -

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 07, 2023

Very supportive of my needs. They worked to satisfy what I was looking for, and what I could afford. More

by HECKSR56
Recommend Dealer
Yes
Employees Worked With
Joseph Festa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Festa
Dec 07, 2023 -

Southern Acura Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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