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Southern Acura Newport News
Newport News, VA
786 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 786 reviews
February 23, 2024
I've been coming to this dealership for a long time had close friends who worked there that has passed on since I love Hondas and Acura's and I appreciate the hospitality when I come Berna is great she alw close friends who worked there that has passed on since I love Hondas and Acura's and I appreciate the hospitality when I come Berna is great she always takes care of my cars she definitely deserves a raise kevin as well very nice people and that's how you should be treated when you come for service thank you guys. More
by Shallahfallensr
Verified Customer
February 22, 2024
Done on time including wash, good job! Kevin, as usual, was welcoming and got us in quick. Kevin, as usual, was welcoming and got us in quick. More
by wh9aaf0
February 21, 2024
Within an hour my state inspection was complete. Cisco's always courteous and acknowledged me by name as I entered the service department. Always explains in detail the service done and completed Cisco's always courteous and acknowledged me by name as I entered the service department. Always explains in detail the service done and completed More
by DEL_VERNISE
Employees Worked With
Cisco Lugo
February 21, 2024
Southern Acura Newport News provides excellent customer service. Overall, I give Southern Acura Newport News Five Stars for the service I received on 19 February 2024. service. Overall, I give Southern Acura Newport News Five Stars for the service I received on 19 February 2024. More
by Knorman15
February 21, 2024
Super efficient and great service The process was easy for drop off and pick up, advisors were friendly and helpful for drop off and pick up, advisors were friendly and helpful More
by dp7399
February 21, 2024
I have always found the quality of service to be the best and it has always been correct the first time. and it has always been correct the first time. More
by HARRISJS602
February 21, 2024
Great friendly service. ..service was fast and efficient. I was offered a promotional special which i took advantage of and was completely satisfied with my service. I will b ..service was fast and efficient. I was offered a promotional special which i took advantage of and was completely satisfied with my service. I will be returning for my yearly services in the future. More
by Ladiere
February 20, 2024
My experience was excellent, I was able to call and bring my car in and fixed the issue in the same day. A special 'Thank you' to Bernie Aguirre for taking care of my vehicle!?? my car in and fixed the issue in the same day. A special 'Thank you' to Bernie Aguirre for taking care of my vehicle!?? More
by cottoc1014
February 20, 2024
Berna Aguirre is the best Service Advisor at Southern Acura Newport News. She is always courteous, professional, caring, and efficient in her customer service for me and my 2016 Acura MDX. ""FIVE STARS f Acura Newport News. She is always courteous, professional, caring, and efficient in her customer service for me and my 2016 Acura MDX. ""FIVE STARS forever"" for Berna. More
by Knorman15
Employees Worked With
