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Southern Acura Newport News

Newport News, VA

4.9
1,696 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 1,696 reviews

November 25, 2025

The staff was very professional and knowledgeable about what I needed. I'm glad that Kevin was able to get me in. More

by Brembydome
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
November 25, 2025

Cisco has great customer skills and broke down what services were needed in future visits More

by sipock97
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
November 25, 2025

Southern Acura Newport News has an Amazing Service Department. Kevin and CiCi are wonderful to work with. Let’s not forget the mechanics also do an excellent job. I will definitely refer Southern Acur More

by Lisa Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2025

Kevin is knowledgeable and helpful. The service was quick, efficient and thorough. I have come to expect excellent service from Kevin and the team. More

by squizz457
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
November 25, 2025

The service was very good and the technician seemed very knowledgeable. There was a small scratch in the glove box plastic that I noticed though More

by Tyler24ruhland
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
November 23, 2025

the dealership person what's a great salesman excellent business man very personal and great business man More

by DASHBURN757
Recommend Dealer
Yes
Employees Worked With
John Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Price
November 23, 2025

The staff is friendly and accommodating They are transparent about vehicle issues and what needs immediate attention and what could for future service. More

by kmhttpc
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lead mechanic, Ray
November 23, 2025

I've been going to Hall Acura before it became Southern and will continue my patronage since they haven't sacrificed their service and value. I specifically love Kevin for his superior customer service- th More

by Sarah D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2025

Devin is the reason I went to Southern Acura, I've bought three cars from him and every deal was totally satisfactory in terms of closing and delivering the vehicle. More

by Tomr23692
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rabih Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2025

Quit fast,,but have to remember to reset things when serving But all in all great More

by ketrail1953
Recommend Dealer
Yes