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Southern Acura Newport News

Newport News, VA

4.8
784 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 784 reviews

November 20, 2024

Southern Acura did a fantastic job in servicing my car. They were prompt in taking in the car for servicing at the appointed time and completed the service in reasonable time. All my questions were satisfa More

by Rahul
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
November 20, 2024

My service consultant Kevin was polite and professional, I just only needed a oil change but he informed me of a service special which I didn't know about and schedule me for additional services. More

by outtamind
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Excellent service and wonderful staff. Great working with them. Like the car a lot but lots to learn. Moved at same time. More

by tobeonice
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon, Ellie, and Seth!!! Super team of people!!!
November 19, 2024

Customer service was awesome, love the coffee bar and the wait was pleasant. Good visit More

by lewishamp2
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Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Very quick service and the man who checked me out is always so friendly and personable. He is welcoming and a breath of fresh air. More

by brownalf1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Kevin was very courteous and prompt with my service. Did not try to sell unnecessary services. More

by ejtmlt01
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

I have always been very satisfied with the service at the Southern Acura in Newport News, VA. They have always been able to fit me in to accommodate my schedule. Thanks for having a great team in the service More

by HWALTHALL
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berna Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
November 17, 2024

Excellent service and I didn’t have to sit for a long time while waiting for my car More

by KCHINTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Great as always! !! Always reasonable wait time and extraordinary work. Most importantly I trust them. More

by DKBrewster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
November 17, 2024

Great prompt service. Cisco was outstanding service attendant. Your lounge ran out of coffee though. Why is your accessory desk have no accessories showing? More

by spartanhelmet41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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