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Southern Acura Newport News
Newport News, VA
785 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 786 reviews
March 22, 2024
Excellent customer service. .... ...professional, timely, warm welcome upon entering the service department... .... pleasant atmosphere, showed genuine concern for me as a custom .... ...professional, timely, warm welcome upon entering the service department... .... pleasant atmosphere, showed genuine concern for me as a customer.... More
by DAA_Titans2017
Verified Customer
March 22, 2024
Fantastic, professional services rendered Staff was helpful, accommodating, experienced & services were rendered as promised. The requested services met my expectations & I will continue to come to thi helpful, accommodating, experienced & services were rendered as promised. The requested services met my expectations & I will continue to come to this dealership. Thank you More
by jamessw
Employees Worked With
Can't recall the male & female tech, both professional & helpful
March 20, 2024
Kevin is the best! He always takes care of me and makes sure my car is running great. He listens to my concerns and let men know the best route to make where it's not a He always takes care of me and makes sure my car is running great. He listens to my concerns and let men know the best route to make where it's not a huge financial burden. He is awesome . I appreciate him ! More
by Tgoode10
March 15, 2024
My 2020 Acura ILX told me it was due a B1 service. I called Southern Acura and was able to get a service appointment on the date and time I requested. I waited in the lobby until completion of the s I called Southern Acura and was able to get a service appointment on the date and time I requested. I waited in the lobby until completion of the service. I was given progress checks and advised of additional services needed based on dealer checks (front wheel alignment and transmission fluid replacement). My wait was very comfortable weather-wise. The staff was very informative and efficient. More
by QuakerDave
Employees Worked With
March 15, 2024
Very customer service focused. Cisco & the team are very accommodating & customer focused. They are there to serve. Very commendable. Cisco & the team are very accommodating & customer focused. They are there to serve. Very commendable. More
by Jimbartolotta11
Employees Worked With
Cisco
March 12, 2024
Appointment was easy to make and drop off was super quick. My state inspection was done within 2 hours of drop off. All instructions were followed that I had requested. quick. My state inspection was done within 2 hours of drop off. All instructions were followed that I had requested. More
by mrswmervin
Employees Worked With
Cisco
