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Southern Acura Newport News
Newport News, VA
785 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 785 reviews
May 30, 2024
This was my first scheduled appointment with Southern Acura and it was quite pleasant. My TL was taken back as soon as I drove up and the mechanic kept me informed of the progress. It didn't take lon Acura and it was quite pleasant. My TL was taken back as soon as I drove up and the mechanic kept me informed of the progress. It didn't take long, less than an hour to get a new key fib programmed. I had the complimentary wash at the conclusion of the job. Jessica at the parts counter was also a great help for several other parts. All around great experience and no one acted stuck up! More
by c_nolen
Verified Customer
May 29, 2024
Kevin gets me right every time I show up. He gets me in and out as fast I can go eat. I love hall souther Acura. He gets me in and out as fast I can go eat. I love hall souther Acura. More
by Ronald.cooper502000
May 26, 2024
Almost 20 years coming to service department, trusted and reliable. Appreciate the great service and quick turns and reliable. Appreciate the great service and quick turns More
by MARK7983
Employees Worked With
May 24, 2024
I am a carry over from Hall Acura of Newport News and the Service Department and Sales personnel are always excellent. The Finance personnel I have not been very nice at times. Service Department and Sales personnel are always excellent. The Finance personnel I have not been very nice at times. More
by rightdo
Employees Worked With
Other Employees :
Keith Duncan - Sales
May 23, 2024
The staff is very accommodating and explain the options for service well. Trust them to do good, necessary work. for service well. Trust them to do good, necessary work. More
by DEBHILL50
Employees Worked With
May 20, 2024
Kevin great customer service; however, Southern Acura should give clients a reason to return such as mention available coupons as well as courtesy car wash too much competition out here should give clients a reason to return such as mention available coupons as well as courtesy car wash too much competition out here More
by None
Employees Worked With
May 20, 2024
The service isn’t transparent enough to me as a customer to know the work has been done professionally/ to know the work has been done professionally/ More
by KIRKMATTEN
Employees Worked With
May 18, 2024
Service advisor was outstanding and mechanics did a great job. All work accomplished on time and below estimate. Loaner car was helpful and appreciated. job. All work accomplished on time and below estimate. Loaner car was helpful and appreciated. More
by Bielick1
May 14, 2024
The service agents are always friendly. I appreciate the extras in the waiting area. Thank you I appreciate the extras in the waiting area. Thank you More
by PHSTANLEY
Employees Worked With
May 14, 2024
They took care of my vehicle and found out what was going on with it they also provided a loaner while my car was in shop going on with it they also provided a loaner while my car was in shop More
by pkarven
