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Southern Acura Newport News

Newport News, VA

4.9
1,696 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 1,696 reviews

October 24, 2025

Friendly and very helpful ! !😃 I will be Happy when remodel is completed. I am not good at surveys More

by BOYD.PHILIP131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2025

A very pleasant experience with knowledgeable staff and excellent communication. The video of problems was great. More

by rpresssr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2025

Quick service, friendly people. Kevin is very personable, clear, and helpful. Impressive service area also. More

by fourbennetts
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
October 24, 2025

Kevin is always kind and explains things thoroughly. The dealership is always quick at getting me in and out, and the waiting area is nice with great refreshment. More

by brownshay1234
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
October 23, 2025

Fast service, honest evaluation of the vehicle's safety-related condition, free installation of an inspection sticker. Included important checks like battery condition and wise but objective advice More

by JMBAXT
Recommend Dealer
Yes
Employees Worked With
Cisco
October 23, 2025

Service Advisor Cisco was professional and knowledgeable. I look forward to dealing with him as our Service Advisor in the future. More

by bob.neider1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2025

Great don't think that it could have been better I like the why that thay take care of me when I bring my car there More

by JOACHPT
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
October 23, 2025

I very happy. Jess is thorough on time and communication is excellent!! I’ll be back. More

by CARSONCLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2025

Cisco was Very friendly and accommodating. He got my car looked at very quickly. He kept me updated with what was happening throughout the day. Quick response rate More

by jtieri85
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
October 21, 2025

Friendly, prompt, helpful, and got me a very timely appointment. Very much appreciated. She is a gem. More

by Rrdimattia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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