Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Acura Newport News
Newport News, VA
1,696 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,696 reviews
October 28, 2025
Cisco always makes sure my appointments don’t take too long and gets me scheduled as soon as possible. long and gets me scheduled as soon as possible. More
by KDPRESGRAVES
Verified CustomerEmployees Worked With
October 28, 2025
I love being able to come to my appointment and the person working on my car is already there and waiting. Live her smile, and eagerness to assist. Thank you for that. I really needed that welcome that person working on my car is already there and waiting. Live her smile, and eagerness to assist. Thank you for that. I really needed that welcome that day. More
by Arnisescott
October 28, 2025
Ms. Goodale provided excellent service They provide services with a smile let me pick my car up at a later time. Explain to me what I needed fix. Thank you services with a smile let me pick my car up at a later time. Explain to me what I needed fix. Thank you More
by LYNNSFRESH
October 27, 2025
Cisco was very responsive, respectful of my time and ensured that he was taking care of all the issues. I would absolutely return to Southern Acura bc of Cisco.? ensured that he was taking care of all the issues. I would absolutely return to Southern Acura bc of Cisco.? More
by JACKSTRAW72
Employees Worked With
Cisco has consistently been excellent to work with. He's respectful of my time, quick and followed up on all my questions and concerns. I would absolutely return for any services needed on my Acura MDX because of him. Thank you Cisco!
October 26, 2025
Jessica was kind and helpful. My car was fixed in a timely fashion. I love that my car was cleaned before I picked it up My car was fixed in a timely fashion. I love that my car was cleaned before I picked it up More
by WOHLFORD_A
October 26, 2025
My 16-year-old son bought a used car and the service agreement and oil package was so easy inconvenient. He was able to deal with this on his own. He was very impressed with the service and the detailed agreement and oil package was so easy inconvenient. He was able to deal with this on his own. He was very impressed with the service and the detailed assessment of the car, including ratings of different areas and the lack of pressure to spend money on things that weren’t necessary. More
by ben.pettus
Employees Worked With
Not sure sorry
October 25, 2025
Excellent customer service i never wait and the experience never disappoints. I will always bring my car to Kevin and the Southern Acura team. experience never disappoints. I will always bring my car to Kevin and the Southern Acura team. More
by Tamara
October 25, 2025
Kevin is always professional and courteous when I am receiving service at Southern Acura. I can depend on my car being serviced promptly and with great care. receiving service at Southern Acura. I can depend on my car being serviced promptly and with great care. More
by CRYSTALECARRINGTON
October 24, 2025
We are happy with the service and will use the dealership again. The service manager was very nice and professional. again. The service manager was very nice and professional. More
by COB0
