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Southern Acura Newport News

Newport News, VA

4.9
1,696 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 1,696 reviews

October 31, 2025

Awesome customer service. Always VIP treatment from Kevin and his crew. Love getting my car serviced by them. More

by Tifgnat
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
October 31, 2025

Warmly greeted and checking in was a breeze. While I appreciated the video detailing the State inspection, being presented with a repair of replacing a timing belt kit costing $2400.00 and no de More

by Brenda.jarvis
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
October 30, 2025

Professional & very courteous individual who demonstrates excellence with his interactions with every time He sets the standards of quality customer care More

by jamessw
Recommend Dealer
Yes
Employees Worked With
Cisco, excellent customer service & care
October 30, 2025

Do great work and it is not timely. Looking forward to my next purchase at southern acura More

by anewborn63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Hoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2025

Our sales rep was awesome, he provided great customer service and was very helpful to us! More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2025

I had a good experience there a will be using their services again on the future More

by scosby33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2025

Great service and great customer service. I haven’t had too many issues when coming here More

by deannabsmithwriting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2025

My service advisor, Kevin is pleasant and knowledgeable. Happy with the service received. Looking forward to coming back and getting all future services with Acura. More

by jenni.g0508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2025

Everyone is friendly, respectful and helpful. They pointed out where the restrooms and snacks were while customers waited for their vehicles to be serviced. More

by cindyf0212
Recommend Dealer
Yes
Employees Worked With
Cisco
October 29, 2025

Devin is always great! I have been leasing cars from him for 10 years & he Has never let us down. Always a joy to work with him. Amanda in finance was equally great e en More

by VFOWLEROD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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