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Southern Acura Newport News
Newport News, VA
785 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 785 reviews
July 28, 2024
Great customer service, great service on my vehicle, very communicative. Comfortable and clean waiting area. Very trustworthy place of business. communicative. Comfortable and clean waiting area. Very trustworthy place of business. More
by AcuraOwner
July 28, 2024
FIRST TIME FOR SERVICE SINCE WE PURCHASED OUR SANTA FE THE SERVICE EXCEEDED MY EXPECTATION S THE SERVICE EXCEEDED MY EXPECTATION S More
by bmcclenny1@msn.com
Verified CustomerEmployees Worked With
July 26, 2024
All work was done as prescribed in an expeditious manner. Cisco was excellent as the service manager. Cisco was excellent as the service manager. More
by Run42day
Employees Worked With
July 26, 2024
Cisco was very cordial and most helpful. He showed a very friendly attitude and took the time to bring my car inside so I did not have to go out into the rain. Very satisfied with the work a He showed a very friendly attitude and took the time to bring my car inside so I did not have to go out into the rain. Very satisfied with the work and cleaniness shown. More
by MARKTURNAGE
Employees Worked With
July 21, 2024
The service was impeccable, explain to me everything they wanted to do before they did it and I would recommend it to anyone that I know that has an Acura! wanted to do before they did it and I would recommend it to anyone that I know that has an Acura! More
by fourugizmo
June 19, 2024
I enjoy working with the Service staff they are upfront, reliable and they follow up on all your issues. reliable and they follow up on all your issues. More
by Nicole
Employees Worked With
June 19, 2024
Staff is always pleasant and professional. Waiting area is always clean and comfortable. Keep up the good work! Waiting area is always clean and comfortable. Keep up the good work! More
by Merrittk92
June 14, 2024
I've bought 5 new vehicles from this dealership over the years. I think that says it all. years. I think that says it all. More
by GWILL49
Employees Worked With
June 14, 2024
The Southern Dealership has changed policies that do not favor customers. Now you have to pay for a loaner and you’re not encouraged to wait for your car anymore. These are the more notable changes the com favor customers. Now you have to pay for a loaner and you’re not encouraged to wait for your car anymore. These are the more notable changes the company uses to charge/penalize customers. Where’s the loyalty to those who have trusted your organization over the years? Next you’ll charge us for the free car wash or remove that as well More
by MSPENCER7
June 12, 2024
Cisco was very attentive and he listened to all my concerns. He answered all my questions & gave his suggestions allowing me to make the final call. I have always been very pleased with the service & concerns. He answered all my questions & gave his suggestions allowing me to make the final call. I have always been very pleased with the service & dealership as a whole. Kudos Cisco!!! More
by THBEATTY
Employees Worked With
