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Southern Acura Newport News

Newport News, VA

4.9
1,696 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 1,696 reviews

November 02, 2025

Always professional. Thorough explaining my repairs. And courteous with hospitality. Great service and respectful staff More

by arkrecovery.wellness
Recommend Dealer
Yes
Employees Worked With
Cisco
November 02, 2025

They made the process easy. Devin was not overly pushy and was personable. The sales manger came with a solution that fit my needs so we made a deal. More

by TAMYG93
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Sheldon
November 02, 2025

Cisco Lugo is amazing to work with he always goes above and beyond when I bring my vehicles in give that man a raise asap!!!! More

by Clugo2218
Recommend Dealer
Yes
Employees Worked With
Cisco lugo
November 02, 2025

Always an easy and great experience. They always take great care of me and my car. More

by kdosurber
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
November 01, 2025

Polite staff. Accommodating. Knowledgeable. Friendly. Did not ignore me or treat me differently because I am a female. More

by BMHBARBOUR1976
Recommend Dealer
Yes
Employees Worked With
Rabih Kassam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rabih Kassam
November 01, 2025

She’s always helpful. Customer service is excellent. Couldn’t ask for anyone better. I love coming to Acura. More

by PPIERCE970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2025

Very quick, very nice, Jessica returned my call twice very quickly and efficiently, recognizing my number and asking for me by name; she was amazing and very friendly. The lobby was nice and clean while More

by Terry_priscilla
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Goodale
November 01, 2025

The best dealership Respectful and clean. .. The best dealership Respectful and clean... The staff are really professional and leasing to you and solve the problem More

by enith27
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
October 31, 2025

They took my MDX Type S in on time and completed the work fairly quickly, Cisco was pleasant as usual More

by govguy69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2025

I LOVE working with Cisco, he's the best! So accommodating and always returns calls and addresses any concerns I may have. More

by Alda.barnett
Recommend Dealer
Yes
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