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Southern Acura Newport News
Newport News, VA
784 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 784 reviews
November 25, 2024
They are always polite. If they find something that needs my immediate attention they not only send me a text but discuss it in person. I do find their prices a bit steep! If they find something that needs my immediate attention they not only send me a text but discuss it in person. I do find their prices a bit steep! More
by Deborah Pope-Johnson
Verified CustomerEmployees Worked With
Jessica G.
November 25, 2024
The service department was very friendly and kept me informed throughout the process. The service writer explained in great detail how my vehicle maintenance would be completed and came and found me to informed throughout the process. The service writer explained in great detail how my vehicle maintenance would be completed and came and found me to explain why a specific recommended maintenance was requested after the initial write up. This was my first time here and I feel that I was treated better than a previous Acura dealership I used to take me car in for service at n Florida. More
by SENATEK214
Employees Worked With
November 24, 2024
Such a pleasure to do business with Southern Acura! They have consistently taken great care of my vehicle and me. They have consistently taken great care of my vehicle and me. More
by SUEAMES123
Employees Worked With
November 23, 2024
I feel that Kevin, my service writer, and Ray, the technician that worked on my car, tried very hard to take good care of my problem and me. technician that worked on my car, tried very hard to take good care of my problem and me. More
by DGorbett
November 22, 2024
Devin was very knowledgeable kind and patient. He sold me my Mercedes Benz GLC Coupe. I couldnt have asked for a better sales person!! Go check him out He sold me my Mercedes Benz GLC Coupe. I couldnt have asked for a better sales person!! Go check him out More
by Dr. Patrice
Employees Worked With
November 22, 2024
Working with Cisco and his team is always pleasant. They keep me informed through the process They keep me informed through the process More
by Sharlikamason
November 22, 2024
Kevin always welcomes me by name and makes my visit enjoyable. Takes care of my car service in every way. enjoyable. Takes care of my car service in every way. More
by Pbrutledge16
November 21, 2024
Brett helped me obtain the correct part for my Acura & shipped it to me quickly. shipped it to me quickly. More
by budjones75
November 21, 2024
Service was good. Kevin was very kind and knowledgeable. I will ask for him on our next visit. Kevin was very kind and knowledgeable. I will ask for him on our next visit. More
by RTODD6454
November 20, 2024
I have been dealing with this dealership since purchasing my car in 2018. My experience has been average at best and terrible in dealing with an electrical problem a while back. Most recently when in for s my car in 2018. My experience has been average at best and terrible in dealing with an electrical problem a while back. Most recently when in for standard service under a pre purchased maintenance agreement I was advised after the work was completed that the agreement had expired and I needed to pay for the service. Even though I was given discounts I still ended paying over $100 for what I believed was prepaid. I will not be returning to this dealership other than for a recall matter which had been open for almost a year. More
by jbittenbring
Employees Worked With
