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Southern Acura Newport News
Newport News, VA
1,971 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,972 reviews
Verified Customer
March 14, 2026
Bought a 2026 MDX after receiving calls from the dealership about trading in our 2024 MDX. We were in a hurry the day we purchased the vehicle and had to bring it back for a couple of items after re dealership about trading in our 2024 MDX. We were in a hurry the day we purchased the vehicle and had to bring it back for a couple of items after returning from a vacation. There were a couple of things that needed to be done including working on a problem I caused. In the end all was done but it seems there was some communication issues between service and sales so I took 5 days for everything to get done. More
by BSBL13
March 14, 2026
Superb I've used the service department twice and both times the work was performed in less than 60 minutes. times the work was performed in less than 60 minutes. More
by BSBL13
Employees Worked With
March 14, 2026
Kevin was very friendly and professional. He reviewed the repair recommendations and helped me decide on the priority repairs. He did everything to expedite my repairs and kept me appraised He reviewed the repair recommendations and helped me decide on the priority repairs. He did everything to expedite my repairs and kept me appraised of the status. He did the check in and check out very efficiently. More
by ken.spencer49
Employees Worked With
March 14, 2026
Most good but they had a loud music playing inside that was annoying. Also the repair work took more time than estimated. was annoying. Also the repair work took more time than estimated. More
by ken.spencer49
March 13, 2026
Onetime. Very helpful and pleasant. Took care of everything i needed, very quickly and with a smile Very helpful and pleasant. Took care of everything i needed, very quickly and with a smile More
by Cmmackey01
March 13, 2026
Always a great experience! Fast service and understand everything from start to finish! Keep up the great work! Fast service and understand everything from start to finish! Keep up the great work! More
by kay.edmonds1418
March 13, 2026
We recently bought a preowned 2023 MDX from SOUTHERN . The car had a large scrape on the back corner through the paint and SOUTHERN said they would take care of it. Travis the GM highly recommended Krisl The car had a large scrape on the back corner through the paint and SOUTHERN said they would take care of it. Travis the GM highly recommended Krislyn with dent wizard who handles their work. She had Garry who is her best painter come by and repaired car as good as new. So a big thanks to Travis, Krislyn and Garry for going above and beyond to make things right. We are very pleased. Karen and Wade More
by wadeh
Employees Worked With
March 12, 2026
Excellent! Great customer... Kevin was timely and answered all my concerns. He always goes the extra mile. I appreciate it! Great customer... Kevin was timely and answered all my concerns. He always goes the extra mile. I appreciate it! More
by DSTF97
March 12, 2026
It's been amazing. My car is an older car but they go above and beyond to make things happen for me each and everytime I come in! My car is an older car but they go above and beyond to make things happen for me each and everytime I come in! More
by taqueshabaldwin
