SouthWest Ford Weatherford

Everyone at the dealership worked very hard to find a great vehicle for me and was extremely friendly. I drove 9hrs to this dealer as it was recommended by close friends and it was worth every mile of th great vehicle for me and was extremely friendly. I drove 9hrs to this dealer as it was recommended by close friends and it was worth every mile of the drive! Also, the staff was very concerned with my happiness and did their best to accomadate me. More

Salesman and finance person were very pushy. Told them we were not interested in purchasing that night just test driving. Kept on and after the financing was discussed we told them we were not sure and wa we were not interested in purchasing that night just test driving. Kept on and after the financing was discussed we told them we were not sure and wanted to look at other options. They tried to get us to go ahead and sign the papers and take the vehicle and they would try to get a better deal. Very pushy!!! More

First off we are very new to Texas and didn't know what to expect with our first car buying experience here. The people at SouthWest Ford were very friendly and welcoming from the beginning. The dealers to expect with our first car buying experience here. The people at SouthWest Ford were very friendly and welcoming from the beginning. The dealership was very clean and inviting. Overall our experience with SouthWest Ford was great. We knew exactly what we were looking for before we arrived. Roy Dooley (sales) had the car ready to look at and test drive the moment we got there. The car was exactly as described in the online add. The price, however, was higher than was described online. They said it was an honest mistake and Roy (and the sales management) apologized for the error and offered some good faith and lowered the price to what we felt was very reasonable. Overall the process was very low pressure and Roy was committed to making sure we understood the ins and outs of deal. Based on previous experiences of buying cars we were expecting a bit of a run around with the financing. We were literally shocked with how upfront and honest Chad Williams (finance officer) was about everything. We knew our credit was not top notch and were expecting to be told that we would be getting a great deal at 15% or higher interest. When Chad came back with the first financing break down I told him that everything looked great, but I knew that the interest rate he had written down (4.9%) was impossible for us. He then flipped his computer screen around so I could see it and sure enough 4.9% was true! Not only did he not jerk us around and play the whole "I am your friend, but the bank is the greedy bad guy here" routine, but he actually worked with us to explain all the options and we left with a payment that is about $50 a month less than what we had expected and planned for. I would recommend SouthWest Ford to everyone. They will be our first consideration the next time we are in the market for a new/used vehicle. Thank you SouthWest for the great welcome to Texas!! More

We really liked our internet salesman, Chuck. He was very friendly and honest with us. And Chad helped us out of a bind with our financing. We have come to Southwest Ford before and always for our servicing friendly and honest with us. And Chad helped us out of a bind with our financing. We have come to Southwest Ford before and always for our servicing. We will definitely return for our next vehicle. More

I am currently in the Military and I knew what type of vehicle I wanted so I decided to go through USAA plenty of dealership called me but nobody really offered me the price I was looking for until Matt c vehicle I wanted so I decided to go through USAA plenty of dealership called me but nobody really offered me the price I was looking for until Matt called my wife with the details. He was very helpful he provided detailed pictures of the truck along with a price break down of the vehicle. He provided us with everything we needed to decide and make the 3hr trip to Southwest. Once we arrived there Matt and Mike made me and my wife feel welcomed. The truck I wanted had everything I was looking for and they even washed it for presentation I did not have to look at another vehicle, during negotations they offered us a great deal on our trade in and worked with the numbers to make us feel comfortable with our purchase. Now I have my new truck and I will be back up there to get my remote start installed and Im not even worried about the 3hr trip because I know I am in good hands. Thanks for Everything Matt and Mike we really appreciate it More

I purchased a (new to me) 2007 Ford Edge this past weekend. Everyone that approached me was eager to help and immediately made me feel at ease. Purchasing a new vehicle was a big decision for me, but weekend. Everyone that approached me was eager to help and immediately made me feel at ease. Purchasing a new vehicle was a big decision for me, but they were patient and reassured me every step of the process. I had a type of vehicle in mind that I wanted, but was not sure what would suit me. The first vehicle they suggested I test drive was exactly what I had been looking for! They were upfront, honest, negotiated a price that was fantastic, and gave me a fair price on my trade in. The finance department listened to my needs and was able to give me several choices in financing. I felt GREAT about my purchase as I was signing the paperwork. I was very impressed by the 'Southwest Promise' and feel confident that if any problems should arise that I will be well taken care of. I walked in as just another person looking at vehicles, and left feeling like a part of the Southwest family! More

This was a second purchase at Southwest in 6 months. Andy was wonderful to deal with -- very friendly and not overbearing. He was very quick to want to please us in our purchase. The paper work was Andy was wonderful to deal with -- very friendly and not overbearing. He was very quick to want to please us in our purchase. The paper work was done quickly with no hassles --- it was a pleasurable experience considering we have had some very bad ones! More

Southwest Ford provided excellent service for my new F-150 purchase. Their sales team was very professional, curtious, and punctual in finalizing the sale in order to meet my deadline. I live in North D F-150 purchase. Their sales team was very professional, curtious, and punctual in finalizing the sale in order to meet my deadline. I live in North Dakota and the price was so unbeatable I saved money buying it in Texas and shipping it to me. I would recommend Southwest Ford to all my friends and family. More

I have been shopping at Southwest Ford as well as Charlie Gilchrist entire Autoplex to include Suzuki for going on two decades. Staff is impecable and service is unmatched in the REGION. If ever a time Gilchrist entire Autoplex to include Suzuki for going on two decades. Staff is impecable and service is unmatched in the REGION. If ever a time comes to purchase a new or used vehicle the only place I even consider is SOUTHWEST AUTOPLEX...cause if Charlie Gilchrist is in control you will get sales and service that exceeds excellence in every dealership! I have referred MANY, MANY friends and family over the years and we all agree that Charlie Gilchrist and his staff cannot be beat when it comes down to attention to detail and service. Anyone can sell you a vehicle...it's the staff and service that makes it worth buying. If you can't support a good sale with awsome service then why bother! Chris Bonnett is the GSM and he leads a staff of SALES PROFESSIONALS in every stage of the buying process and Jimmy Ogle takes it from there to see that every service need you have it met! Charlie Gilchrist would have it NO OTHER WAY! If you're in the market...I STRONGLY suggest you visit a Charlie Gilchrist store...you'll never shop anywhere else...that's a PROMISE! More

At the dealership we had a very pleasant time dealing with Bill Powell. I have purchased many vehicles from several dealerships but have never enjoyed the experience as much as we did working with Bill. with Bill Powell. I have purchased many vehicles from several dealerships but have never enjoyed the experience as much as we did working with Bill. Thank you for your time you spent with us Bill. More