South Shore Hyundai

Professional Courteous They took my vehicle immediately and diagnosed it Explained the problem and got me a loaner and diagnosed it Explained the problem and got me a loaner More

Great service center, wish we lived nearby - would've serviced with them always. Very helpful and professional. serviced with them always. Very helpful and professional. More

Great customer service i arrived at 7am and although there were many cars ahead of me around 10 cars one car by accident or intentionally cut the line. And I was happy to see that one of your employees there were many cars ahead of me around 10 cars one car by accident or intentionally cut the line. And I was happy to see that one of your employees directed him off the line and get at the end. The line moved quickly, And very organized. Although i was there upward of 3 hours because I had a recall an oil change and inspection, I was told by the young lady ahead of time how long it would take. Which was good to know what to expect. More

I could NOT score South Shore Hyundai with the highest score for my recent visit. However I am definitely pleased with the prompt oil change. My appointment was for 7:45am and I received a phone call two score for my recent visit. However I am definitely pleased with the prompt oil change. My appointment was for 7:45am and I received a phone call two hours later that my Santa Fe was ready to be picked up. When I dropped the vehicle off and when I received the phone call that the vehicle was ready, I had requested a car wash as listed on your website. Unfortunately when I arrived, I was informed by the advisor who wrote up the service that my Santa Fe had NOT been washed and that there was a problem with the car wash. This is not the first time I was denied a simple exterior car wash. Dina also said that they don’t wash cars in the winter. Two things: your website doesn’t change in the winter and commercial car washes do not only operate in the summer. But if that’s South Shore’s position it’s your prerogative. As the valet gave me my keys I asked him was the Santa Fe washed. He said that no one told it to have it washed. He immediately did what anyone concerned about return business would do. He asked that I take a seat inside and he’d take care of it. He did just that, brought my vehicle back -washed as cited on your website. Kudos for the valet! Lastly, when I entered my vehicle, I noticed the driver’s seatback was leaning further back than how I drive. I understand the seat itself being pushed back to allow a larger mechanic space. Mind you this was brought in for routine maintenance -oil change, tire rotation, multi point inspection. Well, next I started the vehicle and I heard music playing from th More

Rob was helpful, patient, knowledgeable, and kind. Very upfront and not pushy which made us very comfortable to buy from him and have a relationship. Great guy and will maintain a relationship with hi Very upfront and not pushy which made us very comfortable to buy from him and have a relationship. Great guy and will maintain a relationship with him. More

I was told my car needed spark plugs. I declined to have it done. I brought my car to my mechanic and was told since I had a new engine (replaced by Hyundai), no need for spark plugs. I I declined to have it done. I brought my car to my mechanic and was told since I had a new engine (replaced by Hyundai), no need for spark plugs. I wonder what other services were not necessary? More

You still have my car for 2 weeks now why are u sending me survey me survey More

Fast service and friendly helpful people. Job finished in less time than expected. Would recommend. Job finished in less time than expected. Would recommend. More