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South Bay Hyundai

Torrance, CA

4.6
3,963 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 3,963 reviews

January 30, 2025

Everyone was great though my husband thought the wait time was way too long for someone paying cash for a car. More

by brnspkle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

In all my years of buying cars, I've never had an experience quite like I did with MJ and South Bay Hyundai. My financial circumstances and the EV market at this particular moment in time made gettin More

by Carl and Ralph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Hallak
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

No one would call or be called to tell us an update on our cars progress. Had to talk to the manager, who was hard to get too! Waited 15mins after paying just to pick up the keys when it was done.Talk abo More

by aprilheaths
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Female name not listed
Jan 29, 2025 -

South Bay Hyundai responded

We sincerely apologize for the lack of communication and the delays you experienced. This is certainly not the level of service we strive to provide, and we understand your frustration. We’ll be reviewing our processes to ensure better communication and timeliness moving forward. Thank you for bringing this to our attention, and we truly appreciate your patience.

January 29, 2025

Beautiful dealership. Sales and service are top notch. Ryan Diaz and MJ in sales are the best. More

by patrickhsound
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike "MJ" Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

South Bay Hyundai responded

Thank you for your wonderful review! We're so glad to hear that you had a top-notch experience with Ryan Diaz and MJ. They’ll be thrilled to know they made such a positive impact. We truly appreciate your feedback and look forward to assisting you again in the future!

January 29, 2025

Ryan was outstanding in his demeanor and knowledge of the vehicle. Very patient and answered all questions. Would recommend him to everyone. More

by hjkmbk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

South Bay Hyundai responded

Thank you for your fantastic review! We're so glad to hear that Ryan's knowledge and patience made a positive impact on your experience. He'll be thrilled to know you would recommend him to others. If you need anything else, don’t hesitate to reach out. Enjoy your new vehicle!

January 27, 2025

By far the best dealership I've ever worked with. Friendly, knowledgable, efficient. They even pay for the Lyft back home when I have to drop off my car! More

by LAURENSTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jan 27, 2025 -

South Bay Hyundai responded

Thank you so much for the amazing feedback! We’re thrilled to hear that you had such a positive experience with us. It’s great to know that our team’s friendliness, knowledge, and efficiency stood out to you—and we’re happy to make things even more convenient with the Lyft service. We truly appreciate your support!

January 27, 2025

Service writer Jeremy is the best! ! Always professional and great at making sure his customers feel welcome ang heard. I would like to say if your Hyundai car, suv or truck needs to be More

by richfree2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Jeremy
Jan 27, 2025 -

South Bay Hyundai responded

Thank you for the fantastic review! We’re so happy to hear that Jeremy always provides such professional and welcoming service. We truly appreciate your recommendation and are glad you’ve had a great experience with both our service department and new car sales. We’ll be sure to pass along your kind words to Jeremy!

January 26, 2025

Antonio was wonderful to work with. He was upfront and honest. He was very knowledgeable and accommodating. He was the main reason we decided to buy from this location. More

by dznequeen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

South Bay Hyundai responded

Thank you for sharing your experience! We're so glad to hear that Antonio made such a positive impression with his honesty, knowledge, and accommodating service. We're thrilled that he played a key role in your decision to buy from us!

January 25, 2025

The newly renovated Hyundai dealership in Torrance is very nice and customer friendly. My vehicle had a 30,000 service with a few recalls. They finished my service in a timely manner. I give them a gold More

by ellen90266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie
January 25, 2025

Very friendly service. Dealer treated me very well. Got the car I wanted at a great price. More

by jeffreylim093
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

South Bay Hyundai responded

Thank you for your kind words! We're thrilled to hear that you received great service and were able to get the car you wanted at a great price. We truly appreciate your feedback!

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