South Bay BMW

Excellent knowledge and personable I needed help understanding the BMW idrive and overall features of my vehicle. Juan was highly knowledgeable, professional and patient. I'm now even I needed help understanding the BMW idrive and overall features of my vehicle. Juan was highly knowledgeable, professional and patient. I'm now even more happy with my purchase. More

Very Customer Friendly! Joe was fantastic! He was very informative and did not make any hard sales pitches. He made the process very easy and efficient. Excellent job. Joe was fantastic! He was very informative and did not make any hard sales pitches. He made the process very easy and efficient. Excellent job. More

Nice experience Ruby called me initially; very helpful. Armando was the service rep I dealt with at the dealership; also very helpful. Great experience this time; you Ruby called me initially; very helpful. Armando was the service rep I dealt with at the dealership; also very helpful. Great experience this time; you've redeemed yourselves from my very first visit there months ago. Nice improvement! Well done! More

Great experience Very helpful in every aspect of getting a new car. Steve Marx provides service above what is expected. Always a simple and easy experience when gettin Very helpful in every aspect of getting a new car. Steve Marx provides service above what is expected. Always a simple and easy experience when getting a car More

Excellent experience We had an excellent experience at South Bay BMW. Staff is knowledgable and supportive, and provided great follow up. We would purchase from the dealer We had an excellent experience at South Bay BMW. Staff is knowledgable and supportive, and provided great follow up. We would purchase from the dealership again. More

Very satisfied May Villalobos was excellent. Friendly, helpful, honest and efficient. The dealership is clean and bright and a pleasure to visit. There is strong sen May Villalobos was excellent. Friendly, helpful, honest and efficient. The dealership is clean and bright and a pleasure to visit. There is strong sense of customer service. More

Kevin saved the day but this dealership sucks. We got called by the dealership to come back and review our new car inside and out, and since we are first time BMW owners we decided to take them up We got called by the dealership to come back and review our new car inside and out, and since we are first time BMW owners we decided to take them up on the offer. We scheduled an appointment, however everything after that point just got complicated and annoying. The rep we initially scheduled the appointment with kept changing it. We got a text the day of and said he worked earlier so asked us to come in earlier, which we did. We live an hour from the dealership and as we are moments away from the dealership, we got a text saying no one will be there to help us..... with that being said in the 9th hour Kevin came in and saved the day and ran through the car with us. We were also told we could have a car wash but by the time that was communicated it was too late for us to get back one. Overall I find this dealership to be a pain in the xxx and complicated. I think the Ford dealship by the LAX Is more organized than these folks..... and more welcoming. Also what's the point of offering a free car wash to find when shown up for your scheduled appointments they are not offered. More

Great experience! Great experience getting my car serviced. Friendliest staff (thanks Dan!) and quick in and out, couldn’t have been better. Also, great waiting area wi Great experience getting my car serviced. Friendliest staff (thanks Dan!) and quick in and out, couldn’t have been better. Also, great waiting area with full service food and coffee restaurant. More

Best Dealership Ever Very professional team. Proactive with service scheduling, loaner arrangements. Everything went smoothly and everyone was friendly. My only concerns Very professional team. Proactive with service scheduling, loaner arrangements. Everything went smoothly and everyone was friendly. My only concerns are that the dealership is too cold inside and seating is needed in area where you wait outside to pickup your car. More

Willy is the best! Willy, my service rep at South Bay BMW, is always the best! Professional, attentive and a pleasure to work with. They're lucky to have him! Willy, my service rep at South Bay BMW, is always the best! Professional, attentive and a pleasure to work with. They're lucky to have him! More