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South Bay BMW

Torrance, CA

3.6
1,227 Reviews

18800 Hawthorne Boulevard

Torrance, CA

90504

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1,227 Reviews of South Bay BMW

July 31, 2018

Cae service Experience was great when dropping off the car,but when I picked up the car it was't as good. I am still trying to an answer on a repair that I reque More

by runelrun1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson
Aug 01, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your positive service experience with Jackson here at South Bay BMW, but we're displeased to read that you still have unanswered questions. Do you mind sending an email directly to our Service Manager Enayat Sharaf? We sincerely look forward to hearing from you! esharaf@mckennacars.com

July 31, 2018

Excellent service I visited south bay bmw to resolve some of the problems my car had. Kyle, my service advisor, listened my concern and took care of issues well. Than More

by Yumsama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 01, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service visit with Kyle here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine!

July 30, 2018

Service for Recall Items Excellent customer service. Darryl promised to return my vehicle at the time I requested. Would definitely recommend family and friends to visit the More

by bmw335_civic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Kwock
Jul 31, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your recent 5 star service visit with Darryl here at South Bay BMW! We're pleased the vehicle was returned at the requested time, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine!

July 30, 2018

Darryl Kwock is the best Having bought 6 BMW’s and currently both my wife and I driving BMW’s we always request Daryll Kwock. He’s professional friendly knowledgeable and know More

by Udon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Kwock
Jul 31, 2018 -

South Bay BMW responded

Hello Donald, Thanks for sharing your recent 5 star service visit with Darryl here at South Bay BMW! We're beyond thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine Sir!

July 30, 2018

Great Service Took my brand new E530 in for it's first service, May took care of me, set me up with a loaner car, let me know when my car was ready and where it wou More

by Michael K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May
Jul 31, 2018 -

South Bay BMW responded

Hi Michael, Thanks for sharing your recent 5 star service visit with May here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your 5 Series service needs. Enjoy every mile ahead in your Ultimate Driving Machine!

July 30, 2018

Tire replacement and alignment Friendly, efficient and quick service. Able get a rental quickly. Josh was personable and nice. I did not have appointment and was taken care of on More

by Hannahjane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh in service
Jul 31, 2018 -

South Bay BMW responded

Hi Hannah, Thanks for sharing your recent 5 star service experience with Josh here at South Bay BMW! We're glad we could get you in without an appointment, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine!

July 30, 2018

Professional Service Went in to fix a recall and was out in no time! Great Service! May Villalobos was professional, kind and caring. And I will be back. Thanks More

by Steve
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May Villalobos
Jul 31, 2018 -

South Bay BMW responded

Hi Steve, Thanks for sharing your recent 5 star recall experience with May here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine!

July 29, 2018

perfect service Very quick and efficient response and service, the employees are friendly and also Chris explained my questions and concerns very patiently and clearl More

by Amybabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yuseco
Jul 31, 2018 -

South Bay BMW responded

Hi Amy, Thanks for sharing your recent 5 star experience with Chris here at South Bay BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at South Bay for all things BMW. Enjoy every mile ahead in your Ultimate Driving Machine!

July 27, 2018

Efficient and Professional Jorge Gonzalez, service rep, is always professional and extremely efficient in preparing and processing the service information as well as quickly res More

by jfb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Gonzalez
Jul 28, 2018 -

South Bay BMW responded

Hello, and thanks for sharing your most recent positive service experience with Jorge here with us at South Bay BMW! We're thrilled to read your very kind review, and we'd like to thank you sincerely for choosing has here at South Bay for your BMW service needs for the past 10 years! Enjoy every mile ahead in your Ultimate Driving Machine!

July 27, 2018

Fast, eccificant and convenient Tim at South Bay Service has proven to be a knowledgeable, efficient and sincere service advisor. I have been impressed and request him each time. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy McIntosh
Jul 28, 2018 -

South Bay BMW responded

Hi John, Thanks for sharing your most recent 5 star service visit with Tim here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine!

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