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South Bay BMW

Torrance, CA

3.7
1,229 Reviews

18800 Hawthorne Boulevard

Torrance, CA

90504

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1,229 Reviews of South Bay BMW

August 19, 2018

good experience Everyone is very professional, accommodating and listen to any concerns you may have about your car and what is needed. All personnel very nice, Halto More

by Spanky95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy McIntosh
August 18, 2018

Outstanding!!! Dan Grammer exemplifies the very best in customer service He is simply the best!! He’s always pleasant and very knowledgeable about the BMW brand. More

by BMW640
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Grammer
August 18, 2018

Going beyond great customer service! I brought my 328i for a coolant warning light and Dan Grammer took great care of me and my car. Pleasant, informative and accommodating. The service w More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Grammer
August 18, 2018

Service As usual .service rep Darryl Kwock was courteous and friendly. Car serviced and returned in a timely manner. In the same day. you have very efficient More

by Mccoy,marilyn929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Kwock
August 18, 2018

EXCELLENT SERVICE OVERALL, VERY WELL ORGANIZED SERVICE. GREAT FOLLOW-UP DURING SERVICE & REPAIR. FRIENDLY AND FAIR SPEED WHILE WAITING FOR RENTAL / LOANER CAR. RETUR More

by mezmorizeu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Kwock
August 17, 2018

Punctured Tire My experience with a punctured tire, how quickly I was able to get an appointment, and my service gal, May was super easy. Everything was handled grea More

by Sweetlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May
August 17, 2018

Service I had complained that in the past I didn’t feel like the car wash I paid for was worth the $35 I paid. When I got the car back this time it was perfec More

by Whatever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lino
August 17, 2018

Excellent service Kyle, a service advisor at south bay BMW, always provide satisfied service to his customers. He listens customer's concern and and give good solution More

by Yumsama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
August 15, 2018

Excellent customer service Service advisor Jackson Hwang took good care of my service related issue and the outcome was exactly as he suggested it would be when I dropped the ca More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Hwang
August 14, 2018

Service Josh has been great to work with while the vehicle is being serviced/ fixed. Arranged for a genius rep to meet with me diagnose issue with connected More

by Seth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 17, 2018 -

South Bay BMW responded

Hi Seth, Thanks for sharing your recent 5 star service visit with Josh here at South Bay BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at South Bay for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine!

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