South Bay BMW
Torrance, CA
Filter Reviews by Keyword
By Type
1,229 Reviews of South Bay BMW
good experience Everyone is very professional, accommodating and listen to any concerns you may have about your car and what is needed. All personnel very nice, Halto Everyone is very professional, accommodating and listen to any concerns you may have about your car and what is needed. All personnel very nice, Halton is the best ever. More
Outstanding!!! Dan Grammer exemplifies the very best in customer service He is simply the best!! He’s always pleasant and very knowledgeable about the BMW brand. Dan Grammer exemplifies the very best in customer service He is simply the best!! He’s always pleasant and very knowledgeable about the BMW brand. More
Going beyond great customer service! I brought my 328i for a coolant warning light and Dan Grammer took great care of me and my car. Pleasant, informative and accommodating. The service w I brought my 328i for a coolant warning light and Dan Grammer took great care of me and my car. Pleasant, informative and accommodating. The service was prompt and through. Love coming to Southbay BMW. More
Service As usual .service rep Darryl Kwock was courteous and friendly. Car serviced and returned in a timely manner. In the same day. you have very efficient As usual .service rep Darryl Kwock was courteous and friendly. Car serviced and returned in a timely manner. In the same day. you have very efficient operation More
EXCELLENT SERVICE OVERALL, VERY WELL ORGANIZED SERVICE. GREAT FOLLOW-UP DURING SERVICE & REPAIR. FRIENDLY AND FAIR SPEED WHILE WAITING FOR RENTAL / LOANER CAR. RETUR OVERALL, VERY WELL ORGANIZED SERVICE. GREAT FOLLOW-UP DURING SERVICE & REPAIR. FRIENDLY AND FAIR SPEED WHILE WAITING FOR RENTAL / LOANER CAR. RETURNING WAS AS EASH AS 123. More
Punctured Tire My experience with a punctured tire, how quickly I was able to get an appointment, and my service gal, May was super easy. Everything was handled grea My experience with a punctured tire, how quickly I was able to get an appointment, and my service gal, May was super easy. Everything was handled great, even down to my loaner car. Once my car was ready, I was able to pay and leave...no wait! More
Service I had complained that in the past I didn’t feel like the car wash I paid for was worth the $35 I paid. When I got the car back this time it was perfec I had complained that in the past I didn’t feel like the car wash I paid for was worth the $35 I paid. When I got the car back this time it was perfect! More
Excellent service Kyle, a service advisor at south bay BMW, always provide satisfied service to his customers. He listens customer's concern and and give good solution Kyle, a service advisor at south bay BMW, always provide satisfied service to his customers. He listens customer's concern and and give good solutions. More
Excellent customer service Service advisor Jackson Hwang took good care of my service related issue and the outcome was exactly as he suggested it would be when I dropped the ca Service advisor Jackson Hwang took good care of my service related issue and the outcome was exactly as he suggested it would be when I dropped the car off for the first time at Southbay BMW. Good experience overall. Based on this good experi nice, I will use this service department for my future service and maintenance. Jerry. More
Service Josh has been great to work with while the vehicle is being serviced/ fixed. Arranged for a genius rep to meet with me diagnose issue with connected Josh has been great to work with while the vehicle is being serviced/ fixed. Arranged for a genius rep to meet with me diagnose issue with connected drive. Quicky arranged a loaner once it was established the problem will take longer to fix. More