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South Bay BMW
Torrance, CA
1,226 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,226 Reviews of South Bay BMW
August 18, 2018
Service As usual .service rep Darryl Kwock was courteous and friendly. Car serviced and returned in a timely manner. In the same day. you have very efficient As usual .service rep Darryl Kwock was courteous and friendly. Car serviced and returned in a timely manner. In the same day. you have very efficient operation More
by Mccoy,marilyn929
Employees Worked With
Darryl Kwock
August 18, 2018
EXCELLENT SERVICE OVERALL, VERY WELL ORGANIZED SERVICE. GREAT FOLLOW-UP DURING SERVICE & REPAIR. FRIENDLY AND FAIR SPEED WHILE WAITING FOR RENTAL / LOANER CAR. RETUR OVERALL, VERY WELL ORGANIZED SERVICE. GREAT FOLLOW-UP DURING SERVICE & REPAIR. FRIENDLY AND FAIR SPEED WHILE WAITING FOR RENTAL / LOANER CAR. RETURNING WAS AS EASH AS 123. More
by mezmorizeu
Employees Worked With
Darryl Kwock
August 17, 2018
Service I had complained that in the past I didn’t feel like the car wash I paid for was worth the $35 I paid. When I got the car back this time it was perfec I had complained that in the past I didn’t feel like the car wash I paid for was worth the $35 I paid. When I got the car back this time it was perfect! More
by Whatever
Employees Worked With
Lino
August 17, 2018
Excellent service Kyle, a service advisor at south bay BMW, always provide satisfied service to his customers. He listens customer's concern and and give good solution Kyle, a service advisor at south bay BMW, always provide satisfied service to his customers. He listens customer's concern and and give good solutions. More
by Yumsama
Employees Worked With
Kyle
August 17, 2018
Punctured Tire My experience with a punctured tire, how quickly I was able to get an appointment, and my service gal, May was super easy. Everything was handled grea My experience with a punctured tire, how quickly I was able to get an appointment, and my service gal, May was super easy. Everything was handled great, even down to my loaner car. Once my car was ready, I was able to pay and leave...no wait! More
by Sweetlee
Employees Worked With
May
August 15, 2018
Excellent customer service Service advisor Jackson Hwang took good care of my service related issue and the outcome was exactly as he suggested it would be when I dropped the ca Service advisor Jackson Hwang took good care of my service related issue and the outcome was exactly as he suggested it would be when I dropped the car off for the first time at Southbay BMW. Good experience overall. Based on this good experi nice, I will use this service department for my future service and maintenance. Jerry. More
by Jerry
Employees Worked With
Jackson Hwang
August 14, 2018
Service Josh has been great to work with while the vehicle is being serviced/ fixed. Arranged for a genius rep to meet with me diagnose issue with connected Josh has been great to work with while the vehicle is being serviced/ fixed. Arranged for a genius rep to meet with me diagnose issue with connected drive. Quicky arranged a loaner once it was established the problem will take longer to fix. More
by Seth
Employees Worked With
Josh
August 14, 2018
Service Very nice, efficient and professional service. I was given a Uber ride to home and later back to the dealership. All services were done absolutely per Very nice, efficient and professional service. I was given a Uber ride to home and later back to the dealership. All services were done absolutely perfect. More
by Vlad
Employees Worked With
Armando Ponce
August 14, 2018
Service review The dealership is close to where I live. Service advisor is friendly and patiently addressed all my questions and concerns. The car is ready as the The dealership is close to where I live. Service advisor is friendly and patiently addressed all my questions and concerns. The car is ready as the promised time. All in all is a very pleasant experience. More
by Screen 2
Employees Worked With
Kyle Richardson
August 13, 2018
Yearly service Vee greeted me as soon as I arrived. He kept me informed with the status of my service. I’m very pleased with the results of this service appt Vee greeted me as soon as I arrived. He kept me informed with the status of my service. I’m very pleased with the results of this service appt More
by mdgroc
Employees Worked With
Vee
