South Bay BMW

Going beyond great customer service! I brought my 328i for a coolant warning light and Dan Grammer took great care of me and my car. Pleasant, informative and accommodating. The service w I brought my 328i for a coolant warning light and Dan Grammer took great care of me and my car. Pleasant, informative and accommodating. The service was prompt and through. Love coming to Southbay BMW. More

Service As usual .service rep Darryl Kwock was courteous and friendly. Car serviced and returned in a timely manner. In the same day. you have very efficient As usual .service rep Darryl Kwock was courteous and friendly. Car serviced and returned in a timely manner. In the same day. you have very efficient operation More

EXCELLENT SERVICE OVERALL, VERY WELL ORGANIZED SERVICE. GREAT FOLLOW-UP DURING SERVICE & REPAIR. FRIENDLY AND FAIR SPEED WHILE WAITING FOR RENTAL / LOANER CAR. RETUR OVERALL, VERY WELL ORGANIZED SERVICE. GREAT FOLLOW-UP DURING SERVICE & REPAIR. FRIENDLY AND FAIR SPEED WHILE WAITING FOR RENTAL / LOANER CAR. RETURNING WAS AS EASH AS 123. More

Punctured Tire My experience with a punctured tire, how quickly I was able to get an appointment, and my service gal, May was super easy. Everything was handled grea My experience with a punctured tire, how quickly I was able to get an appointment, and my service gal, May was super easy. Everything was handled great, even down to my loaner car. Once my car was ready, I was able to pay and leave...no wait! More

Service I had complained that in the past I didn’t feel like the car wash I paid for was worth the $35 I paid. When I got the car back this time it was perfec I had complained that in the past I didn’t feel like the car wash I paid for was worth the $35 I paid. When I got the car back this time it was perfect! More

Excellent service Kyle, a service advisor at south bay BMW, always provide satisfied service to his customers. He listens customer's concern and and give good solution Kyle, a service advisor at south bay BMW, always provide satisfied service to his customers. He listens customer's concern and and give good solutions. More

Excellent customer service Service advisor Jackson Hwang took good care of my service related issue and the outcome was exactly as he suggested it would be when I dropped the ca Service advisor Jackson Hwang took good care of my service related issue and the outcome was exactly as he suggested it would be when I dropped the car off for the first time at Southbay BMW. Good experience overall. Based on this good experi nice, I will use this service department for my future service and maintenance. Jerry. More

Service Very nice, efficient and professional service. I was given a Uber ride to home and later back to the dealership. All services were done absolutely per Very nice, efficient and professional service. I was given a Uber ride to home and later back to the dealership. All services were done absolutely perfect. More

Service review The dealership is close to where I live. Service advisor is friendly and patiently addressed all my questions and concerns. The car is ready as the The dealership is close to where I live. Service advisor is friendly and patiently addressed all my questions and concerns. The car is ready as the promised time. All in all is a very pleasant experience. More