South Bay BMW

Typically I do not participate in surveys but the experience my family and I had at South Bay BMW was EXECELLENT!!!! Mark Hanna and his manager provided a hassle free relaxed environment. Mark ensu experience my family and I had at South Bay BMW was EXECELLENT!!!! Mark Hanna and his manager provided a hassle free relaxed environment. Mark ensured that he addressed all inquiries that we had stemming from new vs used and/or makes/models of vehicles that we were considering for purchase. Before our initial visit to South Bay BMW my family was leaning towards replacing our Mercedes-Benz with another Mercedes-Benz. After our initial visit to South Bay BMW we were approximately 80%++ convinced that we were going to be new owners of a BMW. More

I recently bought my new 335is at South Bay BMW. Dealing with Ellen Montgomery was wonderful and easy. She has years of experience and knows how to treat customers fairly and honestly. And she commands lots with Ellen Montgomery was wonderful and easy. She has years of experience and knows how to treat customers fairly and honestly. And she commands lots of respect at the dealership, so you know you are always in good hands. More

I was shopping for a new car and it was between MB ML550, Range Rover Sport, Audi Q7 and BMW X5 Sport. South Bay BMW is in my neighborhood, so I setup test drive appointment online. My sales agent, Tim Brigh Range Rover Sport, Audi Q7 and BMW X5 Sport. South Bay BMW is in my neighborhood, so I setup test drive appointment online. My sales agent, Tim Bright, was very professional and extremely knowledgeable. He help me to go thru purchasing process without any hassles. I ordered the car exactly as I wanted and it's arrived even sooner than promised. My experience with Tim Bright and this dealership allows me to easily and highly recommend them to anyone looking to purchase a BMW! More

Tim was fantastic through the whole process of getting me a lease of the new Active E car. He stayed in constant contact with me via e-mail and the phone during the time it took me to be awarded one of the a lease of the new Active E car. He stayed in constant contact with me via e-mail and the phone during the time it took me to be awarded one of the 700 cars. The leasing process was easy and simple and I was in and out of the dealership within 1 hour. More

My car got totaled 3 weeks ago. I was carless and My car got totaled 3 weeks ago. I was carless and nervous about the new car buying experience. My boyfriend dragged me to the South Bay Mini de My car got totaled 3 weeks ago. I was carless and nervous about the new car buying experience. My boyfriend dragged me to the South Bay Mini dealership as I had been eyeballing one of those beauties for awhile. Paul Sapienza came up to us and asked if I wanted to test drive. No pressure, no long sales pitch. He just gave us his personal experience owning and driving one--enthusiastically and genuinely. I was sold! The entire buying process was easy and smooth. I didn't have to be AT the dealership. We worked together via email and Paul was quick and prompt with getting back to me. He gave me a great rate and found my dream car within 4 email transactions! Picking up the little guy was also an awesome experience. Paul was excited to see us which made me even more stoked and assured that I made the right decision to come to South Bay Mini. Thank you so much South Bay Mini and especially Paul Sapienza for helping me out!! Taylor Le Long Beach, CA More

I had a great experience at South Bay Mini - Paul Sapienza is terriffic. He made the whole process of buying a MINI a great experience - I would buy another car from him for sure!! Sapienza is terriffic. He made the whole process of buying a MINI a great experience - I would buy another car from him for sure!! More

From the moment I walked in to the moment I drove the car From the moment I walked in to the moment I drove the car out I had an amazing experience. The people at South Bay BMW are friendly, experts on the From the moment I walked in to the moment I drove the car out I had an amazing experience. The people at South Bay BMW are friendly, experts on the business and very costumer service oriented. I left with no questions and couldn't be more happy about my car. More

Ellen is absolutely amazing. I've bought my BMWs from her for the last 15 years and in this time she sold me five cars. I will never buy my car from anybody else. She communicates without any nonsense and sh for the last 15 years and in this time she sold me five cars. I will never buy my car from anybody else. She communicates without any nonsense and she is straight forward in articulating all aspects of the car I am interested to buy. In the past there were moments that she will go out of her way to find the right car for my needs. In these last 15 years I never had any difficulties with her. In contrast I had the best possible experience. I always recommend Ellen and BMWs to my friends and I plan to do this in the future. I give her A+++ More

Stephen was a pleasure to work with and a far cry from the typical salesman / dealership experience where they stalk you around the show room and hang over your shoulder. He makes time to walk you throug the typical salesman / dealership experience where they stalk you around the show room and hang over your shoulder. He makes time to walk you through any questions that you may have and even answers questions you may have when you call him after hours or on days off on his cell phone. I would definitely recommend working with Stephen. Ken and Kelly Farrell More

The lease transaction of my 550ix from Stephen Gagliano at SB BMW was an extremely hassle-free, pleasant experience. This is my first BMW and I was leaving on vacation. Stephen made everything come toget at SB BMW was an extremely hassle-free, pleasant experience. This is my first BMW and I was leaving on vacation. Stephen made everything come together smoothly and kept be informed while I enjoyed the sun in Maui. When I returned, Stephen delivered my beautiful car and explained every single feature – once for my husband and again for me! Stephen is exceptional, and I appreciate his personal service and friendship. More