Sonju All American Superstore
Two Harbors, MN
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45 Reviews of Sonju All American Superstore
I have always felt it worth while to travel the extra mile to see this dealer. I have purchased a vehicle there in the past and have never lived any closer than 75 miles, passing several dealers on my w mile to see this dealer. I have purchased a vehicle there in the past and have never lived any closer than 75 miles, passing several dealers on my way there. My salesman was bent on defacing his competitor rather than giving me the best experience in a dealership that I have ever had. I observed him rolling his eyes and talking under his breath about us to a peer. We spent a lot of time waiting for the car, we were interested in, to be found. When it was finally located it was not prepared for any type of showing. When we declined that vehicle, we decided to determine what else we could afford, Phil Sawin, spoke to as though we were idiots. When we again waited for an excessive amount of time, we determined we had waited long enough, I went to locate our salesman. I wanted to give him the courtesy of telling him we were leaving. I found him leaning over the finance desk not doing much. When I told him we were leaving the finance guy, jumped to his defense, stating, "I don't want to sound arragant, we are the only dealer in the state that can find you financing" I am a business man and I know one thing, if you don't want to sound like you're tooting your own horn, don't preface your statement with that type of comment. I think you guys have gotten to big for your own good, and should return to the basics of selling cars. If I continue to put my competition down to sell my product, I force my client to go see for herself/himself. By the way I purchased a vehicle today, from one those lots I passed on my way to Two Harbors, and don't believe I'll be returning to lot anytime soon. More
Bought a new Monte Carlo from this place....they kissed my butt until the deal was made...then i was an unknown who was in there way. Our car needed the driver seat repaired...the back of the seat had dama my butt until the deal was made...then i was an unknown who was in there way. Our car needed the driver seat repaired...the back of the seat had damage from the factory. So we made a scheduled appointment to have it repaired. Sonju knew what the problem was....said it would be a couple hours to fix....i was ok with this. We get up there and they look at it and tell me we have to order parts! They had over two weeks to order parts for this....guess they forgot....So we go back the following week....they tell us they have to send the car to someone else for repairs...ok ...we need a loaner to drive for a couple days...they tell us we don't have any! WHAT!?....ITS WHERE THE CARS ARE! That's there motto...So some punk kid with his hat on backwards says we can drive this van...ok we take it, and get 5 minutes away and it starts to rain....I turn on the wipers and it doesn't have any....you heard me right... no wipers...they are laying on the floor inside the van...not to mention it had a broken brake rotor...so we take it back and this kid is nothing but a smartass about it....Now mind you, I just bought a Brand new car....I would not buy a moped from these people!!!! Stay away from them...sent a letter to GM waiting to hear from them...... More
My purchase through Sonju was a very smooth and friendly experience. I had great customer service at all times before, during and after the sale. Rodney made sure I was comfortable during the sale as well a experience. I had great customer service at all times before, during and after the sale. Rodney made sure I was comfortable during the sale as well as taking time to call back ensuring everything was perfect. I greatly appreciate that. The only aspect about the process that nagged me a bit was the pressure. Not a fault of Rodney, just the culture of the business. It is frustrating to walk into the dealer and without even looking at the car, being asked if I'm willing to buy tonight. Without seeing the car, that is a huge step. The pushiness is irritating but I understand it is part of the business and apparently effective. That is my only qualm with dealers and dealership. Otherwise everything else was great. Much appreciated. More
My husband and I have purchased many cars/trucks at Sonju's. They have always been great to deal with and their professionalism and kindness is also a factor in why we stay at Sonju's! They take care Sonju's. They have always been great to deal with and their professionalism and kindness is also a factor in why we stay at Sonju's! They take care of their local customers and we appreciate that! Thanks again Sonju's for another great car! More
Friends who have bought meny cars from Sonju told me I Friends who have bought meny cars from Sonju told me I would be well taken care of if I went there to look for a car. I was. They sat down with me Friends who have bought meny cars from Sonju told me I would be well taken care of if I went there to look for a car. I was. They sat down with me and asked me about my needs and wants. They ansured all my Questions and helped me work within my budget to get what I wanted and needed. Nelson and Scott were fun and pleasant to talk with. I am very happy with My red 2007 caravan. Thanks for the extra gass too. I say yes to Sonju super store and there team, Lots of Great deals to be found. Thanks again Janet Just More
I purchased my first vehicle from Sonju and can say that I purchased my first vehicle from Sonju and can say that I noticed they are different from other dealers right away. My sales person, Al Gauthier was I purchased my first vehicle from Sonju and can say that I noticed they are different from other dealers right away. My sales person, Al Gauthier was extremely patient and not pushy in any way. It took a few days to get everything to work out but eventually it did. I happened to meet Keith McKenzie shortly after my purchase and introduced myself to let him know what I thought about his business. I think he felt good about my information. I have already mentioned to friends that they should give your business some consideration when looking for a vehicle. I definitely will be back for my next purchase! More
All of my ratings above are for Kurt Oling. He is the ONLY sales person I will go to at Sonju and the one that I would recommend if I were to send anyone else to Sonju! He is honest, friendly, caring an ONLY sales person I will go to at Sonju and the one that I would recommend if I were to send anyone else to Sonju! He is honest, friendly, caring and very knowledgable! I don't know much about cars so I trust his judgment. If Mr. Oling was not there - I would go to whatever dealership he was at to purchase my vehicle! If there is ever a promotion available . . . Mr. Oling is the person who is most deserving of one - being a local person I've been surprised that this has not happened quite honestly! His years of service and dedication to Sonju say what kind of a person he truly is. Sonju is lucky to have him - and I am lucky enough to have worked with him as my sales person. I have never been dissapointed in a vehicle he has sold me! Thank you Mr. Oling! More
We were very impressed with our salesman, Phil (Bart). He helped get all our questions answered and often went above and beyond what he needed to in order to help make our purchase a good experience (even He helped get all our questions answered and often went above and beyond what he needed to in order to help make our purchase a good experience (even after the sale). We would highly recommend him for your next vehicle purchase! More
Both Brian Birman and Matt Logan were a pleasure to work with! They were kind professional easy to talk to and professional. We will definitely be coming back to them for ALL of our vehicle needs! Thanks a with! They were kind professional easy to talk to and professional. We will definitely be coming back to them for ALL of our vehicle needs! Thanks a million Sonju Surerstore!!!! More
I went to sonju's to look at a used van I had seen online. Phil Bartholdi worked with me, was very helpful and eager to show me the van I was inquiring about. Phil worked great with us on getting th online. Phil Bartholdi worked with me, was very helpful and eager to show me the van I was inquiring about. Phil worked great with us on getting the price we needed. Once the van was purchased, Phil made sure the van was cleaned up and looked great when I picked it up. More