Sonju All American Superstore
Two Harbors, MN
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45 Reviews of Sonju All American Superstore
Excellent job performed by Mark Pass and Roman Sanders My wife and I are very happy with the experience we had at Sonju. Mark Pass found a car that we were looking for at an auction and brought it back to My wife and I are very happy with the experience we had at Sonju. Mark Pass found a car that we were looking for at an auction and brought it back to us the same day. roman Sanders exhibited great professionalism in his sales techniques. Great job guys! Brandon Erickson More
Good Experience This was the second new vehicle we bought at Sonju Two Harbors this year. Good experience both times. We dealt with Sean Walters both times. This was the second new vehicle we bought at Sonju Two Harbors this year. Good experience both times. We dealt with Sean Walters both times. More
Excwllent keep up the good work!!! I was in and out in no time. My wait was maybe 15 minutes at the most! The quality of work was excellent!! keep up the good work!!! I was in and out in no time. My wait was maybe 15 minutes at the most! The quality of work was excellent!! More
Jae O'Leary sales associate. Excellent!! Excellent! A++ Highly recommend Jae O'Leary for a professional sales associate. He has listened to my desires, and followed up with regular follow u Excellent! A++ Highly recommend Jae O'Leary for a professional sales associate. He has listened to my desires, and followed up with regular follow ups, recommendations to fit my needs. Thanks Jae! More
My wife and I have bought our vehicles from Kurt Oling at Sonju for the past 20 years and he always seems to find us what we are looking for. Kurt Oling will keep our business as long as he sells cars becaus Sonju for the past 20 years and he always seems to find us what we are looking for. Kurt Oling will keep our business as long as he sells cars because this first car we bought from him we were young and he treated us as customers and not kids as others did. More
Sonju Service I had me rear defroster worked on by Sonju Service and the tech inadvertently damaged the area being fixed so that it was no longer repairable (the te I had me rear defroster worked on by Sonju Service and the tech inadvertently damaged the area being fixed so that it was no longer repairable (the tech was honest about the mistake). After speaking with a couple people in service and trying some low cost fixes (which was reasonable) I spoke with the manager of Sonju (Keith McKenzie, spl?). Keith was helpful and paid for the replacement of the rear window at Sonju's cost. I only paid for the original low cost fix ($60). Thanks to Keith for being responsible and positive to my experience. Most of my work was out-sourced, and my rating and recommendation is specifically related to my contact with Keith and the end resolution. More
Customer Service I worked with Phil Sawin at Sonju and he was very friendly and knowledgeable. I would recommend him to my Friends as well as Sonju Superstore. I worked with Phil Sawin at Sonju and he was very friendly and knowledgeable. I would recommend him to my Friends as well as Sonju Superstore. More
We bought a 2004 chevy silverado 2500HD. Our salesman Nelson Chatfield was wonderful! He helped us too find a vehicle we wanted. He stayed within our price range and worked hard for us to get what we wan Nelson Chatfield was wonderful! He helped us too find a vehicle we wanted. He stayed within our price range and worked hard for us to get what we wanted. we gave a perfect score because we really couldn't have asked for better service. very satisfied and happy costumers here. We will be returning in the future to purchase a second vehicle! More
Called to make an appointment and stated I wanted something 4 wheel drive. The salesman called me later telling me I could not get Financed for a 4 wheel drive. He told me about this all wheel drive something 4 wheel drive. The salesman called me later telling me I could not get Financed for a 4 wheel drive. He told me about this all wheel drive that its just the same as 4 wheel drive. I First got to Sonju for my appointment. had to wait 20 min. Because they were "busy." Then they could not find the car they had in mind for me. I test drove it and it was great. I liked it. Got a warranty with it. A month after I bought it water leaked into my car causing puddles on BOTH passanger and drivers side floor. (Warranty does not cover seals for windows) month 2 I take the car to car wash. I have water coming in from the roof of the car by the lights. Its pouring out all over. Now my drivers side window no longer works. Month 3 Im at a stop light and its a little slippry n i go forward and my traction control kicked on and i heard a clunk. My car would not let me go any faster than ten miles an hour. Tons of lights going off on my dash. Month 4 same thing happens as it did month 3. I call the dealership and they say well it "might" be covered under your warranty. I have to pay 100 dollars for someone to look at it first 100 for them to fix it. My warranty only picks up whatever is left over after I pay 100 dollars per item. I payed 14,000 dollars 4 months ago for my car and I brought it to 3 dealerships and they said its only worth 5,500. A car does not depreciate that much in 4 months. I will NEVER buy from Sonju again! More
Sonju was by far the worst truck buying experience I have ever had. They were dishonest in their service and gave me the run around when I had an issue. It took over 3 weeks to resolve, which lead to "sorr ever had. They were dishonest in their service and gave me the run around when I had an issue. It took over 3 weeks to resolve, which lead to "sorry you misunderstood what we said". I will admit it was my fault as I signed the paperwork but what I really learned was that you can't trust anyone on their sales team. Please do not by a vehicle from here as you will be disappointed. More