Solomon Ford
Brownsville, PA
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31 Reviews of Solomon Ford
Our experience went ok. The vehicle we wanted to see was not at the lot when we got there as the owner was driving it. They acted like they were going to give us a great dea The vehicle we wanted to see was not at the lot when we got there as the owner was driving it. They acted like they were going to give us a great deal because of this along with the 200 miles he put on the “new” car. By the end of it there was no longer a great deal. The salesman added a “paint protection” as he said “they had to make money off it too”. I agreed to this thinking I was still getting a great deal and who wouldn’t want to have extra protection on their brand new black vehicle. The vehicle was listed lower online. The salesmen had me sign a paper which is my fault for not looking at what I was signing but basically once in financing I realized the “great deal” we were supposed to get was no longer great but that I had already signed whatever paper so that’s what I was getting. Even the finance guy checked to make sure this paint protection was added at this point because I was questioning the price and the salesmen said yes. When speaking rates, they told us it would be in the high 8s which is insane as my husband and I have 800+ scores. I went online and found BOA had a lower rate. I applied and of course got approved not far from their best rate to which the dealership could now match that rate. Funny. The best part of it is, our friend does detailing and looked at this “paint protection” they added…. that he swears they didn’t actually add. Overall I’m happy with my vehicle but this experience made me realize I really need to see what I’m signing and that “great deals” aren’t always great for me but more so the dealership. I may have had a better experience at a different dealership but the vehicle I was looking for was hard to find and they happened to have it so here I am. More
Excellent experience from start to finish, from internet enquiry to driving away in my new truck! Anthony Karlowicz was very professional, transparent and a pleasure to deal with. enquiry to driving away in my new truck! Anthony Karlowicz was very professional, transparent and a pleasure to deal with. More
Honest and friendly! Travis was awesome! Would recommend to family and friends!! Car buying can be so stressful, but they made this process easy and fun! Travis was awesome! Would recommend to family and friends!! Car buying can be so stressful, but they made this process easy and fun! More
Anthony Karlowicz was very good to work with. I had no stress at all. It was a wonderful experience. He answered all my questions and was very helpful. Very professional. I had no stress at all. It was a wonderful experience. He answered all my questions and was very helpful. Very professional. More
Brett Solomon from Solomon Ford was awesome to work with. We purchased our leased truck with no problems. He even had the paperwork ready when we arrived at the dealership. So we just need to sign the pap We purchased our leased truck with no problems. He even had the paperwork ready when we arrived at the dealership. So we just need to sign the paperwork, and we were out of there in no time Thanks Brett. More
Matt Banai was awesome. He helped put me in a new 2022 Ford F-150. His customer service was amazing. Even though they were about to close, Matt stayed to make sure the process went smoothe as possible. I Ford F-150. His customer service was amazing. Even though they were about to close, Matt stayed to make sure the process went smoothe as possible. I have purchased several vehicles in the past, and I my experience with Solomon Ford and Matt Banai was incredible. At other dealerships, I would spend 4+ hours waiting for paperwork or delays. Matt was very attentive and the whole process took less than an hour and a half including the test drive. I am a business owner, and I would love to have employees as professional and diligent as Mr. Banai and the staff at Solomon Ford. More
I arrived as soon as they opened to buy a used F150. After we looked the truck over and began discussing the details with our salesperson, Brian Lewis, he told us there was an extra $1100 in fees on the After we looked the truck over and began discussing the details with our salesperson, Brian Lewis, he told us there was an extra $1100 in fees on the truck over the advertised price. I understand dealers have standard fees but we wanted a breakdown and explanation of what each fee was and instead Brian got angry and began arguing with us. Instead of explaining them he began yelling at us that he does not make the fees and they are what they are. I went and found a manager and as I was trying to explain the situation, Brian came over and began arguing with us again. The manager sent us to the waiting area and Brian came back, half apologized, and said " sorry I got mad but come on guys." I've never had a sales person get angry yet alone yell over a simple explanation of prices. It is a shame as we would of purchased if not for your poor sales staff. More