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Smithtown Volkswagen
St James, NY
2,364 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,364 reviews
December 01, 2025
I had an excellent experience with the service department, thanks to Noah. He was friendly, professional, and kept me updated throughout the entire process. Noah took the time to explain everythin department, thanks to Noah. He was friendly, professional, and kept me updated throughout the entire process. Noah took the time to explain everything clearly and made sure all my questions were answered. It’s rare to find customer service this attentive and genuine. More
by jseher1
Verified CustomerEmployees Worked With
November 29, 2025
Overall my experience was very good. Nice employees and easy process when leasing a new car! Nice employees and easy process when leasing a new car! More
by emilydesmond5
Employees Worked With
November 29, 2025
Excellent customer service. Will reccomend to everyone. Will be returning for all service on my vehicles. Will reccomend to everyone. Will be returning for all service on my vehicles. More
by KJLANE00
November 26, 2025
Everyone in the service department was courteous, professional and helpful. I was very impressed with how efficient they were with the intake of the vehicle and the follow up when I picked it up. professional and helpful. I was very impressed with how efficient they were with the intake of the vehicle and the follow up when I picked it up. More
by THESHAEMAIL
Employees Worked With
November 25, 2025
This is my third purchase @ Smithtown VW with Adam. He is patient, honest and hardworking. He is patient, honest and hardworking. More
by SLZEIDMAN
November 24, 2025
Excellent service experience. My issues were resolved in a timely manner I would recommend the staff and crew to anyone. My issues were resolved in a timely manner I would recommend the staff and crew to anyone. More
by CLIVE.WILLIAMS
Employees Worked With
November 24, 2025
Jamie was wonderful. He kept me informed the whole time and made the process easy. He kept me informed the whole time and made the process easy. More
by at8668
November 24, 2025
Jamie was very professional and I appreciate his expertise. He is an asset to Smithtown VW. expertise. He is an asset to Smithtown VW. More
by dpslaw
Employees Worked With
