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Smithtown Volkswagen
St James, NY
2,219 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,219 reviews
March 28, 2025
Noah Reed is often my service rep and he is always very helpful and attentive. Look forward to working with him again. helpful and attentive. Look forward to working with him again. More
by ftz711
Verified Customer
March 27, 2025
My experience was excellent and a very smooth process. Highly recommend and would definitely go back. Staff was amazing as well and super helpful. Highly recommend and would definitely go back. Staff was amazing as well and super helpful. More
by PDESIMONE29
March 21, 2025
This is the third vehicle we have purchased at this dealership and will likely go back when it is time to purchase another vehicle. dealership and will likely go back when it is time to purchase another vehicle. More
by MPAGLINO
Employees Worked With
March 19, 2025
Smithtown Volkswagen has again exceeded my expectations in servicing my Passat. After a call to Noah, my service advisor, this service visit was scheduled to ensure a loaner vehicle to check out a fault in servicing my Passat. After a call to Noah, my service advisor, this service visit was scheduled to ensure a loaner vehicle to check out a faulty proximity sensor on the passenger door. It works as designed except if I do not use the car for a few days and then it stops working. Only the passenger side door is a problem and once I either use the key fob or just touch the driver's side door to unlock the vehicle the passenger side will start working until I again do not use the car for a few days. After leaving the vehicle alone for a few days, and a thorough troubleshooting with no error codes, the techs/mechanics were unable to diagnose the problem. Noah after explaining the issue and what was done to diagnose told me to video the next time it happens after not using the car for a few days and to give him a call to schedule another try as that particular issue is still covered by the Volkswagen parts warranty. This visit is another example of the exceptional service and care I've always received since purchasing my 2018 Passat SEL from Smithtown Volkswagen. More
by legalese4u
