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Smithtown Volkswagen
St James, NY
2,113 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,113 reviews
December 12, 2024
Thay forgot fasten tray under the my car i have complain of technical person how fix my car I brought it for inspection but I didn’t do it because it was expensive for me of technical person how fix my car I brought it for inspection but I didn’t do it because it was expensive for me More
by AHMADSHOKOUHI222
Verified CustomerEmployees Worked With
December 09, 2024
I always have a pleasant experience dealing with Smithtown Volkswagen. I've had Noah's help for every visit and he always makes sure to be clear and communicative with me. Smithtown Volkswagen. I've had Noah's help for every visit and he always makes sure to be clear and communicative with me. More
by SHERNANDEZ9863
Employees Worked With
December 06, 2024
The service manager Jasmine was very transparent and communicative and made the process very smooth. They were very quick with the work and I had my Jetta back in a few hours communicative and made the process very smooth. They were very quick with the work and I had my Jetta back in a few hours More
by VBLOM85
Employees Worked With
Jasmine
December 06, 2024
The service department was professional and helpful. I did not have an appointment but my car was taken in and the repair made quickly. I did not have an appointment but my car was taken in and the repair made quickly. More
by robertmodica
Employees Worked With
Don't recall name but it was a female in the service department. She was pleasant and incredibly helpful.
December 05, 2024
I Highly recommend Smithtown VW service Dept. Service advisor Noah Reed always goes beyond, answers every question and finds a solution. Always friendly and with a smile. Service advisor Noah Reed always goes beyond, answers every question and finds a solution. Always friendly and with a smile. More
by Hunchback65
Employees Worked With
December 05, 2024
You reset my computer screen. But did not turn my functions back on heat was off, clock wrong, etc. I should get it back the way I brought it in but fixed But did not turn my functions back on heat was off, clock wrong, etc. I should get it back the way I brought it in but fixed More
by JFLAMMAN
Employees Worked With
Jasmine
December 02, 2024
Very pleased with experience at Smithtown Volkswagen especially with Sal! Courteous, Patient.Well informed about the vehicle! especially with Sal! Courteous, Patient.Well informed about the vehicle! More
by ANPIM66
Employees Worked With
