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Smithtown Volkswagen

St James, NY

Overview
Employees
Reviews
Vehicles
4.5
2,142 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve. Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today. At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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530 Jericho Turnpike

St James, NY

11780

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Showing 2,142 reviews

June 09, 2024

Mr . Bart Our salesman is very caring and does everything to keep the clients happy More

by GEORGE_JEDLICKA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Bart, Mike DiMaria, Jhon Jaramillo
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Jun 10, 2024 -

Smithtown Volkswagen responded

It's wonderful to hear that Mr. Bart provided such caring and attentive service! Keeping clients happy and satisfied is a top priority, and we're glad he goes above and beyond to ensure that. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your kind words and look forward to serving you again!

June 08, 2024

The experience was pleasant. The process was fairly quick and low pressure. Bart was very accommodating. More

by wmbjb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bart
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Jun 10, 2024 -

Smithtown Volkswagen responded

It's wonderful to hear that you had a pleasant experience at the dealership! We're glad to know that the process was quick, low-pressure, and that Bart was accommodating. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We're here to help!

June 08, 2024

Very professional and prompt service. Our service advisor Nick was awesome as was all the staff we encountered. Great job!! More

by JASONFOWLER27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Jun 10, 2024 -

Smithtown Volkswagen responded

Thank you for sharing your experience! We're thrilled to hear that you received professional and prompt service from Nick and the rest of the staff at the dealership. Providing excellent service is our priority, and we're glad to know that we met your expectations. If you have any further feedback or need assistance in the future, don't hesitate to reach out. We appreciate your kind words and look forward to serving you again!

June 07, 2024

It was a pleasure dealing with Sal D'Amico, was very happy there was a vehicle on site that met our needs. More

by blueyellowtail44
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sal D'Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike DiMaria
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Jun 07, 2024 -

Smithtown Volkswagen responded

Thank you for your kind review! We're delighted to hear that Sal D'Amico provided you with excellent service and that you found a vehicle on site that met your needs. We look forward to serving you again in the future!

June 06, 2024

We had a great experience with Sal D’Amico. The process was very easy and Sal was great! More

by Holly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal D'Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike DiMaria
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Jun 06, 2024 -

Smithtown Volkswagen responded

Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with Sal D'Amico. It's fantastic to know that the process was easy and that Sal provided excellent service. We appreciate your business and look forward to assisting you again in the future!

June 06, 2024

Very nice to work with. They communicate well with me and did a great job! More

by scoobyj
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine , Stephanie Lopez
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Jun 06, 2024 -

Smithtown Volkswagen responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our team and that communication was smooth. We appreciate your feedback and look forward to assisting you again!

June 06, 2024

Can't say enough good about this store! Kenny was very eager to help, and worked with me to help me find the exact car I wanted. After being dismissed at a different store since I was looki More

by jdrivas5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Smithtown Volkswagen responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Kenny provided exceptional service and went above and beyond to help you find the perfect car. It's fantastic to know that his patience, dedication, and enthusiasm made your car-buying journey enjoyable and successful. We appreciate your kind words and recommendation. We look forward to serving you again in the future!

June 05, 2024

I had an appointment for a New York State Inspection & oil change. They did a thorough inspection and found a bubble in my front tire. Had the tire in stock & fixed everything in short order! Give Ni More

by Stevenmc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Smithtown Volkswagen responded

Thank you for sharing your experience! We're glad to hear that your New York State Inspection and oil change went smoothly and that our team was able to address the issue with your tire promptly. We'll be sure to pass on your praise to Nick—he'll be thrilled to hear it! We appreciate your business and look forward to serving you again in the future.

June 05, 2024

Noah is always great and makes me feel valued as a Volkswagen customer. Thank you Noah More

by VTREUE
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Smithtown Volkswagen responded

Thank you for the five-star review! We appreciate your feedback and we look forward to seeing you again soon!

June 02, 2024

Used car manager is horrible, old cranky rude guy. Sold me a van that needed a complete set of new brakes and rotors. The finance guy was really nice otherwise horrible dealership stay away. More

by jvpowerwash15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David
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Jun 05, 2024 -

Smithtown Volkswagen responded

Thank you for sharing your feedback with us. We're sorry to hear about your negative experience with our used car manager and the condition of the van you purchased. We take your comments seriously and will address these issues internally. Your feedback helps us improve our services, and we appreciate you bringing this to our attention. If you have any further concerns or if there's anything we can do to assist you, please feel free to reach out.

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