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Smithtown Volkswagen
St James, NY
2,142 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,142 reviews
June 21, 2024
Service was quick and easy. They notified me as soon as the car was ready. They notified me as soon as the car was ready. More
by paulolivieri
Verified CustomerEmployees Worked With
June 21, 2024
Great and very friendly staff. They were very helpful and walked me through all the costs and repairs needed They were very helpful and walked me through all the costs and repairs needed More
by TAPESECHE
June 20, 2024
Very professional start to finish. Dx and repair was quick and accommodating. Great experience overall Dx and repair was quick and accommodating. Great experience overall More
by BALOUGHRAN
June 20, 2024
Convenient location and easy to book service. The building and facilities are long overdue for an upgrade, preferably a new building. The ‘new’ customer waiting room is poorly located and equippe The building and facilities are long overdue for an upgrade, preferably a new building. The ‘new’ customer waiting room is poorly located and equipped. More
by RJDIGIAMO
Employees Worked With
June 19, 2024
This is the 2nd time a member of my household has purchased a Volkswagen vehicle from this dealership. Staff are patient, respectful, and easy to work with. purchased a Volkswagen vehicle from this dealership. Staff are patient, respectful, and easy to work with. More
by ddhoulihan
Employees Worked With
June 18, 2024
Great experience. Met by person from service department who took my keys to get the information they need to service car. Taken by service person right away, infor Met by person from service department who took my keys to get the information they need to service car. Taken by service person right away, information given, I was shown to waiting area and kept up to date. Great experience. More
by GSWITALA
June 17, 2024
Wonderful dealership. Knowledgeable and very easy to work with. Highly recommend to anyone looking for a VW Knowledgeable and very easy to work with. Highly recommend to anyone looking for a VW More
by mcarey1001
Employees Worked With
June 16, 2024
Best service dept. I have ever experienced. Noah Reed ALWAYS goes above and beyond with customer. Helpful, courteous, knowledgeable. He’s a true asset to this deale I have ever experienced. Noah Reed ALWAYS goes above and beyond with customer. Helpful, courteous, knowledgeable. He’s a true asset to this dealership!!! More
by HMB822
Employees Worked With
