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Smithtown Volkswagen

St James, NY

4.5
2,166 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve. Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today. At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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530 Jericho Turnpike

St James, NY

11780

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Showing 2,166 reviews

July 29, 2024

Fast easy service. Always nice. Quick check in. Would reccomend. I purchased my car from Huntington vw but smithtown is close to my house. Convienient More

by MANDALA05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Smithtown Volkswagen responded

Thank you for your feedback. We're delighted to hear that you experienced fast and efficient service with us. It's great to know that our friendly staff and quick check-in process met your expectations. We're also pleased to hear that our location's convenience adds value to your experience. Your recommendation means a lot to us. If you have any further needs or questions, please don't hesitate to reach out.

July 28, 2024

I bought my vehicle from Smithtown Volkswagen and they have serviced my Passat ever since. This time I brought it in for the 40 thousand mile service, which includes the minor, standard, and extended serv More

by legalese4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan, expert mechanic.
Jul 29, 2024 -

Smithtown Volkswagen responded

Thank you for taking the time to share your experience with Smithtown Volkswagen. We are thrilled to hear that our team’s dedication to providing exceptional service has earned your trust and loyalty. We appreciate you detailing your recent service visit for the 40,000-mile check-up. It’s wonderful to know that the ease of scheduling, thorough communication, and the professionalism demonstrated by Noah and Evan contributed to a positive experience. Your feedback about the high level of service, even under new ownership, is greatly valued and will be shared with the team. It’s also encouraging to hear that Adam’s effort to stay in touch and provide updates on new vehicles and financing options added to your positive experience. Your continued trust in us, despite the distance, is the highest compliment we could receive. Thank you once again for your kind words and for choosing Smithtown Volkswagen. We look forward to serving you and your family for many miles to come. If you have any further needs or questions, please don’t hesitate to reach out.

July 28, 2024

Great service and repair performed in a timely manner! I would recommend this service center. More

by thomasykhui
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Smithtown Volkswagen responded

Thank you for your positive feedback. We’re thrilled to hear that you were satisfied with the service and repairs we provided, and that they were completed in a timely manner. Your recommendation is greatly appreciated. Should you need any further assistance, please feel free to contact us.

July 28, 2024

at first was not too impressed. after i spoke to noah i felt more comforatsble. noah was very helpful More

by john@zollolaw.com
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Smithtown Volkswagen responded

Thank you for your feedback. We're glad to hear that Noah was able to assist you effectively and help you feel more comfortable. If you have any additional questions or need further assistance, please don’t hesitate to reach out.

July 27, 2024

Noah took such good care of me. He was professional, kind and considerate. Great service! More

by patriciamundinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Smithtown Volkswagen responded

Thank you for taking the time to leave us this five-star review, Patricia! We appreciate your kind words and look forward to seeing you again soon!

July 27, 2024

David and his boss were so wonderful to help me buy my Volkswagen. Everyone I dealt with including finance was courteous and nice and I love my new used Volkswagen More

by MISSLISA1935
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David and his boss
Jul 29, 2024 -

Smithtown Volkswagen responded

Thank you for sharing your positive experience with us. We’re delighted to hear that David and his supervisor, along with the entire team, made your vehicle purchase a smooth and pleasant process. It’s wonderful to know that their courtesy and professionalism contributed to your satisfaction with your new used Volkswagen. If you have any further questions or need assistance, please don’t hesitate to reach out. Enjoy your new vehicle!

July 25, 2024

Whey to hot in the building but sells personal was cool. l will recommend them More

by phi891966
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal D'Amico
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Smithtown Volkswagen responded

Thank you for the 4-star review! We appreciate your recommendation and look forward to seeing you again soon!

July 23, 2024

Noah was incredibly professional and had my best interest in mind. Thank you for your great customer service! More

by Rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Smithtown Volkswagen responded

Thank you for taking the time to leave us this five-star review, Rachel! We appreciate your kind words regarding Noah and we look forward to seeing you again soon!

July 19, 2024

Noah was very friendly and my inspection was finished in a timely manner. Great service More

by kittykarla314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Smithtown Volkswagen responded

Thank you for the five-star review! We appreciate your feedback and we look forward to seeing you again soon!

July 17, 2024

was in a serious accident in may and Sal D'amico experdite the transaction quickly and smoothly and got me in the car i wanted. I will always come and get a volkswagen at Smithtown for safety but t More

by suecapone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal D'Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Smithtown Volkswagen responded

Thank you for taking the time to share your positive experience with us. We are delighted to hear that Sal D'amico provided you with exceptional service and expedited your transaction smoothly, especially during a challenging time. At Smithtown Volkswagen, ensuring the safety and satisfaction of our customers is our top priority. We are thrilled that you feel treated like family when you visit us, and we look forward to continuing to provide you with outstanding service in the future. If you have any further feedback or if there's anything more we can do for you, please do not hesitate to reach out. We appreciate your loyalty and trust in choosing Smithtown Volkswagen for your automotive needs.

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