Smithtown Volkswagen

Jasmine and the team at Smithtown are always helpful and informative. They are easy to reach and take the time to answer your questions. informative. They are easy to reach and take the time to answer your questions. More

Servicing your vehicle can be stressful and Jamie & Smithtown VW made it easy & straight forward. They keep in constant communication and explain all they are doing or recommend. I will do all my impor Smithtown VW made it easy & straight forward. They keep in constant communication and explain all they are doing or recommend. I will do all my important VW service with them. More

Been having an oil problem with my tiguan for about a year and the part I need from them happens to be on national back order. Now the problem escalated to an engine problem and my remote start doesn’t w year and the part I need from them happens to be on national back order. Now the problem escalated to an engine problem and my remote start doesn’t work anymore until said part is installed. Apparently no other options and I just have to deal with it. Extremely frustrating. More

Very helpful, aims to please customers and does right by the customer. Works hard to give the best deal possible. the customer. Works hard to give the best deal possible. More

Doing business with JASMINE , & your SERVICE MANAGER is a PLEASURE ! These people are an asset to SMITHTOWN VOLKSWAGON ! So much so ;that we are coming back to upgrade to another vehicle . Looking at the PLEASURE ! These people are an asset to SMITHTOWN VOLKSWAGON ! So much so ;that we are coming back to upgrade to another vehicle . Looking at the TIGUAN R LINE , & ATLAS CROSSTECH . More

Very honest, informative and helpful staff. I have been coming here for years and always appreciate these guys. I have been coming here for years and always appreciate these guys. More

I was waiting for this to arrive so I could brag about the amazing experience I had with this team — and right on time, my email came about 24 hours later! From start to finish, Mike and Tom made my pu the amazing experience I had with this team — and right on time, my email came about 24 hours later! From start to finish, Mike and Tom made my purchasing experience truly exceptional. My husband and I couldn’t have asked for a better team to work with. They were patient, kind, professional, and most importantly, extremely knowledgeable about their roles in the car sales industry. Everything was handled with care and confidence, and that made the entire process smooth and enjoyable. We are already planning to return in a few months to purchase another vehicle from them. Thank you for everything, fellas — see you guys soon! More

Service is always good. The service team explains all possible issues, and then provides an estimate of what it could cost. The service team explains all possible issues, and then provides an estimate of what it could cost. More

Vehicle is 6 months old. Problem with window switch. Was not fixed. Just told to keep documenting it. Great. Maybe this is a higher up VW issue but someone needs to be able t Problem with window switch. Was not fixed. Just told to keep documenting it. Great. Maybe this is a higher up VW issue but someone needs to be able to fix it. The dealer said they have seen this before on other VW s More

Jasmine in service was great and kept me updated on all with our vehicle. Appreciate her being so accommodating as well with a loaner vehicle with our vehicle. Appreciate her being so accommodating as well with a loaner vehicle More