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Smithtown Volkswagen

St James, NY

Overview
Employees
Reviews
Vehicles
4.5
2,354 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve. Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today. At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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530 Jericho Turnpike

St James, NY

11780

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Showing 2,354 reviews

April 29, 2025

Very unhappy with my experience. They apply a ton of pressure, to the point of feeling uncomfortable. They also misrepresented costs regarding down payment and monthly payments. Avoi More

by slowens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon O'Neil
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April 28, 2025

On time and great service. Great communications and updates provided Happy to use the service department again. More

by FR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 27, 2025

Brandon was fabulous. His knowledge of the cars was impressive. Purchasing the car was easy and smooth. More

by michaellindoe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon was our sales representative
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April 20, 2025

Jasmine and Jay were wonderful. The shuttle was so helpful as well. I was told about my problem with tremendous transparency More

by Turkjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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April 19, 2025

VW of Smithtown service Dept. always a win. Service Advisor Noah Reed never hesitates to answers all my questions and always has a quick resolution. Never a delay, in constant con More

by Hunchback65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 16, 2025

Everything was great with Noah the service rep. He was very attentive and knowledgeable about Volkswagen More

by sharonglicksman
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 10, 2025

There do on time service good service respect person doing service tome thank you service More

by sahinm1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
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April 09, 2025

They were pleasant and helpful. The salesman spent a lot of time with me. I would recommend them. More

by plevine68
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 08, 2025

I took my 2 day old brand new car in for a check engine light. Noah was super helpful, getting my car in right away to check the code. Luckily it is a faulty sensor. Unfortunately, they did not have th More

by jseher1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 08, 2025

great courtesy on time as well as took care of all my issues from getting loaner car to fixing the recall More

by DOMINIONHVAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
women with long black hair for got her name
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