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Smithtown Volkswagen
St James, NY
2,413 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,413 reviews
October 22, 2025
Thank you for excellent service and for taking care of everything!! Jasmine was so helpful from my initial call to schedule, upon my arrival, and upon completion of the job. Thank you for making this expe everything!! Jasmine was so helpful from my initial call to schedule, upon my arrival, and upon completion of the job. Thank you for making this experience great! More
by carriehome02
Verified CustomerEmployees Worked With
October 19, 2025
Justin and John were great! They went above and beyond and did everything to get me in the car I wanted quick and painlessly. Highly recommend! Made a normally frustrating time They went above and beyond and did everything to get me in the car I wanted quick and painlessly. Highly recommend! Made a normally frustrating time consuming experience pleasant and easy! More
by mejea723
October 18, 2025
Excellent customer service Sales. Jacab. and the Finance person Incredible No hidden fees No xxxxxxxxx I have financed auto’s in the past Nothing like the incredible expe Jacab. and the Finance person Incredible No hidden fees No xxxxxxxxx I have financed auto’s in the past Nothing like the incredible experience with VW Highly recommend this VW of Smithtown Thank you More
by ANDREWV_615
October 17, 2025
We sold the preowned car and discovered upon inspection time that there are many issues that should have not been. Do not recommend buying a car there. Service manager refuses to respond to me after I spok time that there are many issues that should have not been. Do not recommend buying a car there. Service manager refuses to respond to me after I spoke to him. More
by msw4eva
Employees Worked With
October 09, 2025
Fast, efficient, and friendly service! Jon, Jasmine, Jamie, and the rest of the team are THE BEST! Jon, Jasmine, Jamie, and the rest of the team are THE BEST! More
by John Kings
Employees Worked With
October 07, 2025
Quick in and out job done right the first time. Will continue to use these guys. Will continue to use these guys. More
by dcsjoc
Employees Worked With
October 07, 2025
Should be called bait and switch town! !! Dirty and dishonest. Don’t believe a word in the ads. They tried adding in a $600 dealer admen fee and a whopping $1,295 reconditioning charge. !! Dirty and dishonest. Don’t believe a word in the ads. They tried adding in a $600 dealer admen fee and a whopping $1,295 reconditioning charge. xxx is that? It’s a cheap detail that all dealers should do. AVOID AT ALL COSTS! More
by coshea548
Employees Worked With
Other Employees :
Myles Moore
October 04, 2025
Everyone at Volkswagen is very nice . My car was done quickly . Jasmine is a pleasure to work with . My car was done quickly . Jasmine is a pleasure to work with . More
by LORRCALI
