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Smithtown Volkswagen

St James, NY

4.5
2,191 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve. ...
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530 Jericho Turnpike

St James, NY

11780

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Showing 2,191 reviews

November 29, 2024

Great service! Jasmine was awesome and makes things very comfortable and welcoming. Everyone was great! Thanks More

by JILLBARR11
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jasmine
November 28, 2024

Smithtown Volkswagen exceeded expectations with good service and fair pricing. Overall was a good experience More

by jciorcia
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

As always excellent. While in for another matter Noah found I had a complementary oil change and performed that service as well More

by STEVENCAN0909
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Noah Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

Noah was courteous and professional, explaining every step in the process. No waiting for him to return any calls during this whole orocess More

by Podcav
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

I have had my car there 3times for the same problem and it is knot fixed.going there again hopefully it will get fixed . More

by pacu632
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

I've been coming to Smithtown VW for over 10 years and have always had excellent service. I'm on my 3rd VW and will always come here for all of my servicing needs. More

by monikaC
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Vincent
November 20, 2024

I was pleased at how quickly and efficiently my service appointment went. Noah kept me in the loop the whole time. More

by MIKEDAKAJB
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Noah Reed
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

It seems i was made a wrong decision to purchase the VW Jetta here and finance guy shown me two option based on my excellent credit score ....I should deny the option and back out ..but not did , my wrong More

by sandeep varshney
Sales Price Transparency
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Recommend Dealer
No
Employees Worked With
John
November 13, 2024

Excellent service. Jasmine at desk was very helpful. The foreman came out to explain how he was repairing my car net issue. Overall great service department More

by JOEGU518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
November 13, 2024

From start to finish Brandon O’Neill was helpful & professional. It was a pleasure going through the process of purchasing our new vehicle. More

by gwiz3359
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Brandon O’Neil
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