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Smithtown Volkswagen

St James, NY

4.5
2,192 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve. Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today. At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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530 Jericho Turnpike

St James, NY

11780

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Showing 2,192 reviews

December 28, 2024

Always happy bringing my car to this dealership for the past 9 years. Thank you for a courteous and professional service. More

by VICTOR.SCHAEPERKOETTER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

During the work, I received updates on the status of my atlas. We are always happy bringing our car into your dealership More

by GRJACKS99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2024

Great place. Jacob was great .. we were very happy and my daughter loves her car More

by ROBINMONO5
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jacob
December 26, 2024

I had a straightforward experience with Smithtown Volkswagen, especially with the salesman Jason. I love the car, but have to get a few things settled. It was my understanding the price was $372.00 More

by jweimer275
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason and manager
December 22, 2024

Excellent service department. Really easy to make an appointment and they finished the work when they said they would. More

by scall.ron
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Vincent Caccavale
December 21, 2024

Quick and easy to work with my car was done quickly and was kept in the loop with the progress More

by IM,A,DAWG,SON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Giving a 4-star and not 5-star rating because I had to bring my car back after there was an issue with a repair that they did with a part that was on recall. Vincent was great though and made sure I was t More

by SCOTT.LAUREN.SUKUP
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Vincent
December 20, 2024

Very impressed with Vincent in your Service department. Not Impressed with credit card fees! Should be waived for repairs over $500 More

by STEVE@ALLSTAFFAGENCY.COM
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
VINCENT
December 20, 2024

Working with Noah is always a seamless experience. Smithtown VW took the time to work out and explain the problem with my car More

by DSEYMOUR29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Noah did a great job keeping me informed about the status of my car and what to expect next. Some problems arose with the repair and did everything he could to ease the situation on my end. Four stars for th More

by jk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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