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Smithtown Volkswagen
St James, NY
2,420 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,420 reviews
August 21, 2026
I was completely satisfied with every part of my my new Volkswagen Atlas. There was no pressure. Everybody was accommodating and I recommend them highly!! Volkswagen Atlas. There was no pressure. Everybody was accommodating and I recommend them highly!! More
by Sewit55
Verified CustomerEmployees Worked With
August 14, 2026
They haven't dealt with my 2025 Tiguan. I'm still waiting for parts. The car is making a lot of noises. I'm still waiting for parts. The car is making a lot of noises. More
by gokhan6554082
August 13, 2026
Jasmine always goes above and beyond! Knowledgeable, friendly and helpful 👌 I have had so many issues with my Volkswagen and she is someone I can depend on while I wait for my awful c Knowledgeable, friendly and helpful 👌 I have had so many issues with my Volkswagen and she is someone I can depend on while I wait for my awful car's lease.to end! More
by librarysweetie
Employees Worked With
August 08, 2026
Too much delay , also I ended up paying more than what was mentioned in offer, also there were gifts mentioned if we buy car by the week , reps mentioned that they just got over was mentioned in offer, also there were gifts mentioned if we buy car by the week , reps mentioned that they just got over More
by s.nabi.raj
Employees Worked With
August 07, 2026
This dealership was the absolute best. When I walked in with my friend right away someone was there to help. Out of all the cars I have ever bought Justin was the best salesman I have ever When I walked in with my friend right away someone was there to help. Out of all the cars I have ever bought Justin was the best salesman I have ever had. He informed me about everything that had to do with my car. I really appreciated that fact that he didn't act like a sleazy salesman. He never once pressured me to buy anything. I will make sure I return there after my lease and ask for Justin. More
by DGI6741
Employees Worked With
August 06, 2026
Mike & Tom were insanely helpful and accommodating throughout this entire process while figuring out what was going on with my other lease. throughout this entire process while figuring out what was going on with my other lease. More
by SAMDESANTIS14
August 01, 2026
Dillon & Thomas were fantastic from start to Finish. They answered every question and were so helpful. I’d highly recommend anyone who is looking to get a Volkswagen to come to the Saint James location They answered every question and were so helpful. I’d highly recommend anyone who is looking to get a Volkswagen to come to the Saint James location and visit them. I’m so happy with my atlas my whole family is now looking to get one also! More
by SARAHLEWIS2313
Employees Worked With
Dillon and Thomas
July 26, 2026
Excellent service experience. Quick write up. Friendly staff. Comfortable waiting area with great coffee. Thanks Quick write up. Friendly staff. Comfortable waiting area with great coffee. Thanks More
by FOXMONICAFOX
July 24, 2026
Terrible service beginning to end with every and any employee encountered. Felt like a nuisance not a customer. Very rude lazy incompetent staff employee encountered. Felt like a nuisance not a customer. Very rude lazy incompetent staff More
by SKING8710
July 22, 2026
Very accommodating and kept me in the loop the entire service visit. Quick service. I will go back. service visit. Quick service. I will go back. More
by John H
